Hi, I’m
Khyriana Fairbanks
Amherst,NH
Summary
Overview
7
years of professional experience
Work History
Sky Meadow Country Club
Banquet Server
03.2024 - Current
Job overview
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Responded to guest inquiries and requests promptly and courteously.
- Set up banquet tables and chairs based on event requirements.
- Handled food and beverage orders for up to 250 guests, delivering prompt and friendly service.
Aerie By American Eagle
Key Holder/Manager
12.2023 - 02.2024
Job overview
- Accepted and processed customer returns.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Opened rewards and at least 1 credit card for customers each shift.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Managed store personnel by delegating tasks and supervising daily operations.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
TJ-Maxx Department Store
Sales Associate
04.2022 - 08.2023
Job overview
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
Pasta Loft
Restaurant Hostess
06.2021 - 01.2022
Job overview
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Aeropostale
Sales Associate
03.2019 - 07.2021
Job overview
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Subaru of Milford
Office Assistant
06.2018 - 01.2019
Job overview
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Coordinated and scheduled meetings and appointments.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Utilized office management software to record and track customer information.
Education
Southern New Hampshire UniversityHooksett, NH
Bachelor of Arts from Forensic Psychology With Minor in Justice Studies
04-2026
University Overview
- Presidents List (Every semester)
- 3.8 GPA
Timeline
Banquet Server
Sky Meadow Country Club
03.2024 - Current
Key Holder/Manager
Aerie By American Eagle
12.2023 - 02.2024
Sales Associate
TJ-Maxx Department Store
04.2022 - 08.2023
Restaurant Hostess
Pasta Loft
06.2021 - 01.2022
Sales Associate
Aeropostale
03.2019 - 07.2021
Office Assistant
Subaru of Milford
06.2018 - 01.2019
Southern New Hampshire University
Bachelor of Arts from Forensic Psychology With Minor in Justice Studies