Practiced at assisting clinical and surgical leaders with the diagnosis and treatment of acute and chronic patient conditions. Highly organized and professional in diverse routine and complex situations. Sets up and operates equipment, collects histories and provides comfort to patients.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Health Technician
Department Of Veterans Affairs
08.2008 - Current
Measured patient vital signs such as blood pressure, and temperature to record information on patients' charts.
Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
Trained new personnel regarding company operations, policies and services.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Filed and maintained patient records in accordance with HIPAA regulations.
Helped prepare specimens and slides for laboratory analysis, facilitating fast diagnoses and treatment.
Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
Assisted with dilating patients or using eye medications when directed by optometrist.
Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
Cleaned or sterilized ophthalmic or surgical instruments.
Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
Used Lensometer to measure and record lens power of existing prescriptive spectacles.
Triaged phone calls from patients and outside contacts and handled in order of importance.
Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
Education
Liberal Arts And General Studies
Los Angeles Southwest College
Los Angeles, CA
Certificate - Optometric Technology
American Career College
Los Angeles, CA
10.2005
Skills
Medical History Documentation
Surgical Care
Medication Administration
Supply Restocking
Patient Intake
HIPAA Compliance
Eye Coding & Billing
Certification
Telehealth Certificate, certificate from the U.S. Department of Veterans Affairs’ Office of Connected Care and the University of Florida.
Advanced Medical Support Assistant at Department of Veterans Affairs, Central TX Veterans HealthcareAdvanced Medical Support Assistant at Department of Veterans Affairs, Central TX Veterans Healthcare
VETERAN CLAIMS EXAMINER INSURANCE at Department Of Veterans Affairs, Veterans Benefits AdminVETERAN CLAIMS EXAMINER INSURANCE at Department Of Veterans Affairs, Veterans Benefits Admin
Director, Planning and Operations at U.S. Department of Veterans Affairs, Veterans Health Administration (VHA) Office of Integrity and Compliance (OIC)Director, Planning and Operations at U.S. Department of Veterans Affairs, Veterans Health Administration (VHA) Office of Integrity and Compliance (OIC)
Health System Specialist at Department of Veterans Affairs/ Veterans Health AdministrationHealth System Specialist at Department of Veterans Affairs/ Veterans Health Administration
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group