Kia Bowens
Brooklyn,NY
Summary
Dedicated, trustworthy and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
Work History
Caregiver
Volunteer Work
Brooklyn, NY
05.2020 - Current
- Accompanies individual to doctor appointments.
- Assist with bathing, dressing, and fulfilling personal care needs.
- Maintains a clean and well-organized environment for client happiness and safety.
- Improves individual outlook and daily living through compassionate care.
- Launder clothing and bedding.
- Plan and prepare meals to meet nutritional needs.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encourages individuals to participate in activities of daily living to enhance personal dignity.
Parent Volunteer
NYC Department of Education
Brooklyn, NY
09.2022 - 06.2023
- Offered support and assistance to school staff and community.
- Assisted in the organization of programs, events, and activities to boost outreach efforts.
- Collaborated with others by contributing time, effort, and talent to advance needs or further missions.
- Helped organize and implement programs and projects to aid the community and individuals.
- Chaperoned field trips to museums, parks, and other area locations.
- Planned and implemented special events for students, such as birthday parties.
- Developed and implemented fundraising approaches to raise money for a cause.
- Educated local community residents about available health and wellness resources.
- Greeted visitors and provided assistance upon request at various school functions.
Teller
CFSC
Brooklyn, NY
12.2017 - 04.2019
- Was responsible for opening location
- Performed a range of responsibilities to deliver exceptional customer service
- Maintained strict compliance with regulatory and company security and audit procedures.
- Ensured adequate supply of coin and currency for teller operations.
- Provided training on cash drawer operation to staff members.
- Maintained daily balance and accuracy of cash and inventory records.
- Utilized a combination of manual and machine-assisted techniques to accurately count daily funds amounting to as much as $280K.
- Ensured precise check validation through meticulous examination and verification process.
- Western Union money transfer
Clerical Associate
NYC Department of Parks and Recreation
Queens, NY
02.2013 - 09.2013
- Greeted and acknowledged visitors upon entering the facility.
- Demonstrated strong multitasking abilities by handling phone inquiries, typing documents, and organizing files.
- Generated event summaries and reports on a weekly basis.
- Maintained organized office records and well-stocked supplies to enhance team performance.
- Managed community outreach and acted as a liaison
- Transported and escorted program participants to, from, and within program activity locations as well as on external trips.
Cashier/Retail Merchandiser
Brooklyn U.S.A Ladies
Brooklyn, NY
09.2008 - 09.2010
- Maintained accuracy while operating the cash register/POS and processed payments using diverse methods, including cash, credit, and debit cards.
- Counted and balanced cashier drawers.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Increased efficiency by coordinating product rotation from stockroom to department sales floor following seasonal plans, promotional schedules, and style rotation plan.
- Enhanced visual merchandising by updating seasonal displays, including windows and mannequins, to showcase the latest product offerings.
Education
Associate of Science - Human Services
SUNY Empire State College
Brooklyn, NY05.2023
GED -
NYS Department Of Education
Albany, NY02.2002
Skills
- Exceptional customer service
- Excellent communication
- Attention to Detail
- Active Listening
- Customer assistance
- Customer Relationship Building
- Staff mentoring
- Interpersonal Communication
- Continuous Improvement
- Community Outreach
- Teamwork and Collaboration
- Clerical Support
- Volunteer Coordination
- Cash Handling
- Safe and vault operation
- POS systems
- Cash drawer balancing and operation
- Payment processing
Timeline
Parent Volunteer
NYC Department of Education
09.2022 - 06.2023
Caregiver
Volunteer Work
05.2020 - Current
Teller
CFSC
12.2017 - 04.2019
Clerical Associate
NYC Department of Parks and Recreation
02.2013 - 09.2013
Cashier/Retail Merchandiser
Brooklyn U.S.A Ladies
09.2008 - 09.2010
Associate of Science - Human Services
SUNY Empire State College
GED -
NYS Department Of Education
Similar Profiles
Alverson Angelo ZuniegaAlverson Angelo Zuniega
Volunteer at Volunteer WorkVolunteer at Volunteer Work
Sophie GoldfarbSophie Goldfarb
Sundance Film Festival Volunteer at Volunteer WorkSundance Film Festival Volunteer at Volunteer Work
Elizabeth ManoElizabeth Mano
After-School Care Provider at Volunteer WorkAfter-School Care Provider at Volunteer Work
Michelle Chavez BahenaMichelle Chavez Bahena
Junior Commission at Volunteer WorkJunior Commission at Volunteer Work
Alexa KinlawAlexa Kinlaw
Student at Penn State UniversityStudent at Penn State University