Michael Quealy
Holiday,FL
Summary
Dynamic and dependable, with a proven track record of exceptional customer service and strong work ethic at T.G.I. FRIDAY'S. Skilled in cash handling and team collaboration, consistently enhancing guest experiences and achieving efficient workflow. Demonstrates a unique ability to multitask and engage customers, ensuring satisfaction and loyalty.
Overview
5
5
years of professional experience
Work History
Caregiver
Self Employed Services
10.2023 - 11.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Server/Host/Busser/To-Go Server
T.G.I. FRIDAY'S - Bar & Restaurant
09.2022 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Delivery Driver
Mulberry Street Babylon
10.2021 - 09.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Server/Host/Busser/To-Go Server
Applebee's Grill + Bar
09.2019 - 09.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
North Babylon Highschool
North Babylon06-2014
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Dependable and responsible
- Customer service
- Safe food handling
- Service prioritization
- Team collaboration
Timeline
Caregiver
Self Employed Services
10.2023 - 11.2024
Server/Host/Busser/To-Go Server
T.G.I. FRIDAY'S - Bar & Restaurant
09.2022 - 10.2023
Delivery Driver
Mulberry Street Babylon
10.2021 - 09.2022
Server/Host/Busser/To-Go Server
Applebee's Grill + Bar
09.2019 - 09.2020
High School Diploma -
North Babylon Highschool
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