Ja'Kia Monique Hollis
Pensacola,FL
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/Prep Line Cook
Chicken Salad Chick
5050 Bayou Blvd, Pensacola, FL 32503
10.2023 - 02.2026
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and performed regular cash audits.
- Provided exceptional customer service, resolving inquiries and issues promptly.
- Assisted in training new staff on cash handling procedures and customer interaction.
- Prepared ingredients according to standardized recipes and menu specifications.
- Maintained cleanliness and organization of workstations and kitchen equipment.
- Assisted chefs in food preparation, ensuring timely service during peak hours.
Cashier / Line Prep
Chick-fil-A
Pensacola, FL
01.2025 - 08.2025
- Handled customer orders and transactions accurately and efficiently
- Prepared food orders according to company standards
- Delivered prompt and friendly service in a fast-paced environment
- Maintained cleanliness and organization of workstations
- Greeted and assisted customers with professionalism
- Pensacola International Airport
Sales Associate/Cabana Server
Splash City Adventures
6709 Pensacola Blvd, Pensacola, FL 32505
03.2023 - 09.2023
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted in merchandise presentation and inventory management to enhance store aesthetics.
- Processed transactions accurately using point-of-sale systems, ensuring a smooth checkout experience.
- Collaborated with team members to maintain cleanliness and organization throughout the sales floor.
- Assisted in training new servers on menu offerings and service standards.
- Collaborated with kitchen staff to deliver timely food and beverage service for guests.
- Managed multiple tables simultaneously, demonstrating strong multitasking abilities in high-pressure environments.
Server / Host
Cactus Cantina
Pensacola, FL
03.2022 - 02.2023
- Greeted and seated guests while managing wait times
- Provided attentive table service, taking and delivering orders
- Handled cash and card transactions accurately
- Answered phone calls and took reservations
- Ensured customer satisfaction by resolving concerns promptly
Education
A.A - Psychology
Pensacola State College
1000 College Blvd, Pensacola, FL 3250403.2027
High School Diploma -
Booker T. Washington High School
Pensacola, FL05.2024
Skills
- Customer Service
- Advertising & Promotion
- Data Entry
- Leadership
- Problem Solving
- Organization & Time Management
- Work ethic and integrity
- Patience and empathy
- Reliability and punctuality
- Product knowledge
- Money handling
- Team collaboration
Accomplishments
CCMA Certification
CMAA Certification
Sports Medicine Training – Pensacola State College
Health Occupation Students of America (HOSA) – 6-Year Member
Certification
- Car Certification
- CMAA Certification
- Sports Medicine Training – Pensacola State College
- Health Occupation Students of America (HOSA) – 6-Year Member
Languages
English
Interests
- Train Travel
- Pilates
- Swimming
- Yoga
- Horseback Riding
- Playing Sports
- Running
- Fundraising Events
- Volunteer Work
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Reading
- Animal Care
- Fashion and Style
Timeline
Cashier / Line Prep
Chick-fil-A
01.2025 - 08.2025
Cashier/Prep Line Cook
Chicken Salad Chick
10.2023 - 02.2026
Sales Associate/Cabana Server
Splash City Adventures
03.2023 - 09.2023
Server / Host
Cactus Cantina
03.2022 - 02.2023
A.A - Psychology
Pensacola State College
High School Diploma -
Booker T. Washington High School