Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kia Newell

Arlington

Summary

Diligent professional with proven track record in safe transportation, route planning, loading, unloading and office operations. Strong attention to detail leading to maximized efficiency with client satisfaction. Known for effective communication and problem solving.

Overview

13
13
years of professional experience

Work History

School Bus Driver

Arlington Independent School District
09.2019 - 10.2025
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Obeyed federal, state and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Trained new drivers on safety protocols and operational procedures.

Customer Account Specialist

iQor
11.2016 - 08.2019
  • Secured on time payments and collected on delinquent accounts with tailored payment plans.
  • Evaluated customers' potential needs to make appropriate recommendations.
  • Assisted in the onboarding process for new customers, providing comprehensive support during account setup.
  • Managed multiple customer accounts simultaneously, prioritizing tasks and managing time effectively.

Quality Control Inspector

Pregis
02.2013 - 10.2016
  • Monitored production processes to ensure quality standards were met and documented results of inspections.
  • Verified accuracy of product labels, including expedition dates and lot numbers.
  • Ensured compliance with safety regulations by monitoring employees during manufacturing processes.
  • Maintained records of all nonconforming products and completed corrective actions as required.

Education

Business Law - undefined

Texas Southern University
Houston, TX
01.2008

High School -

Mansfield Timberview High School
Arlington, TX
01.2006

Skills

  • Microsoft Office efficiency
  • Schedule coordination
  • Document preperation
  • Mail management
  • Customer relationship development
  • Effective communication skills
  • Commercial driving
  • Safety-focused
  • Punctuality
  • DOT regulations

Timeline

School Bus Driver

Arlington Independent School District
09.2019 - 10.2025

Customer Account Specialist

iQor
11.2016 - 08.2019

Quality Control Inspector

Pregis
02.2013 - 10.2016

Business Law - undefined

Texas Southern University

High School -

Mansfield Timberview High School