Kia Newell
Arlington
Summary
Diligent professional with proven track record in safe transportation, route planning, loading, unloading and office operations. Strong attention to detail leading to maximized efficiency with client satisfaction. Known for effective communication and problem solving.
Overview
13
13
years of professional experience
Work History
School Bus Driver
Arlington Independent School District
09.2019 - 10.2025
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Obeyed federal, state and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Trained new drivers on safety protocols and operational procedures.
Customer Account Specialist
iQor
11.2016 - 08.2019
- Secured on time payments and collected on delinquent accounts with tailored payment plans.
- Evaluated customers' potential needs to make appropriate recommendations.
- Assisted in the onboarding process for new customers, providing comprehensive support during account setup.
- Managed multiple customer accounts simultaneously, prioritizing tasks and managing time effectively.
Quality Control Inspector
Pregis
02.2013 - 10.2016
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Verified accuracy of product labels, including expedition dates and lot numbers.
- Ensured compliance with safety regulations by monitoring employees during manufacturing processes.
- Maintained records of all nonconforming products and completed corrective actions as required.
Education
Business Law - undefined
Texas Southern University
Houston, TX01.2008
High School -
Mansfield Timberview High School
Arlington, TX01.2006
Skills
- Microsoft Office efficiency
- Schedule coordination
- Document preperation
- Mail management
- Customer relationship development
- Effective communication skills
- Commercial driving
- Safety-focused
- Punctuality
- DOT regulations
Timeline
School Bus Driver
Arlington Independent School District
09.2019 - 10.2025
Customer Account Specialist
iQor
11.2016 - 08.2019
Quality Control Inspector
Pregis
02.2013 - 10.2016
Business Law - undefined
Texas Southern University
High School -
Mansfield Timberview High School