Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kia Slater

Haledon

Summary

To obtain a challenging position in a company. That will enhance my skills and lead to growth.

Overview

13
13
years of professional experience

Work History

Customer Service Representative

Modivcare
Edison
05.2023 - 03.2024
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Resolved customer complaints promptly and efficiently.
  • Implemented innovative methods for streamlining the customer service process.

CHHA

Excellence Health
Paterson
09.2013 - 03.2023
  • Provided assistance with toileting needs such as bedpan use and incontinence care when required.
  • Participated in continuing education classes related to home health aide practices.
  • Assisted clients with shopping needs such as groceries and other errands.

Cashier

Walmart
Saddle Brook
08.2011 - 06.2012
  • Balanced daily transactions on a computerized point-of-sale system.
  • Resolved customer complaints professionally in accordance with company policy.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Education

Certification - Home Health Care

Bradford Academy
Paterson, New Jersey
04.2013 - 06.2013

Skills

  • Customer service
  • Complaint resolution
  • Customer follow-up
  • Process improvement

Timeline

Customer Service Representative

Modivcare
05.2023 - 03.2024

CHHA

Excellence Health
09.2013 - 03.2023

Certification - Home Health Care

Bradford Academy
04.2013 - 06.2013

Cashier

Walmart
08.2011 - 06.2012
Kia Slater