Kia Thomas
Louisburg,NC
Summary
Healthcare professional with solid background in patient care and medical support. Proven ability to assist in various medical procedures and maintain accurate patient records. Known for effective teamwork and adaptability in dynamic healthcare environments, consistently delivering reliable and compassionate care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant II
UNC Urgent Care
Knightdale, NC
03.2024 - Current
- Assisted physicians and nurses in providing patient care, including taking vital signs, collecting specimens, and administering medications
- Maintained accurate medical records by documenting patient information, test results, and treatment plans in electronic health record systems
- Prepared examination rooms for procedures by sterilizing equipment, stocking supplies, and ensuring a clean environment
Medical Assistant
Concinnity Health
Rolesville, NC
12.2022 - 03.2024
- Managed patient registration and intake processes by collecting and verifying demographic information, medical history, and chief complaints while ensuring HIPAA compliance.
- Executed verification of patient insurance eligibility and benefits, securing prior authorizations as necessary.
- Assisted in collecting co-pays, deductibles, and outstanding balances. Processed payments through cash, credit, and electronic systems while maintaining financial accuracy and patient confidentiality.
- Managed scheduling, rescheduling, and confirmation of patient appointments utilizing electronic health record (EHR) systems.
- Conducted patient rooming and triage by obtaining vital signs, documenting symptoms, and prioritizing care based on clinical presentation.
- Achieved safe and effective medication administration through precise delivery of intramuscular, subcutaneous, and intradermal injections. Enhanced patient safety by rigorously applying aseptic techniques and protocols.
- Performed accurate CLIA-waived diagnostic tests such as blood glucose, urinalysis, rapid strep, and COVID/flu screening, documented results meticulously, and communicated abnormal findings to healthcare providers.
- Collected blood specimens through venipuncture and capillary techniques. Assisted in proper labeling, handling, and transport of specimens according to laboratory standards.
Patient Care Technician
Fresenius Medical Care
Louisburg, NC
06.2022 - 11.2022
- Monitored patient vital signs and dialysis machine operation to ensure safety and comfort during treatment.
- Assisted patients with connecting to dialysis machines, ensuring compliance with protocols for optimal outcomes.
- Documented patient information accurately in electronic health records, facilitating effective communication among healthcare team members.
- Identified potential complications during treatment, initiating timely interventions to enhance patient safety and well-being.
Medical Assistant
Raleigh Medical Group
Raleigh, NC
02.2022 - 04.2022
- Maintained accurate medical records and documentation in compliance with HIPAA regulations.
- Assisted in patient intake and registration processes, ensuring accurate documentation and data entry.
- Conducted routine clinical tasks, including vital signs measurement and lab specimen collection.
- Coordinated patient appointments and follow-ups to enhance scheduling efficiency and patient satisfaction.
- Educated patients on treatment plans, medications, and preventive care practices to promote health literacy.
- Collaborated with healthcare providers to streamline communication regarding patient care and treatment protocols.
Medical Assistant II
Favorite Healthcare Staffing
Raleigh, NC
11.2021 - 12.2021
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Administered medications as prescribed, adhering strictly to protocols for patient safety.
Medical Assistant II
Duke University
Raleigh, NC
08.2016 - 09.2021
- Executed patient preparation for examinations, including precise measurement of vital signs and thorough documentation of medical histories.
- Documented patient encounters and clinical information to support healthcare providers.
- Facilitated patient preparation for medical procedures, including EKGs, phlebotomy, CLIA-waived testing, and drug, hearing, vision screenings, and pulmonary function tests.
- Assisted with clerical tasks including insurance verification, scanning referrals, and processing prior authorizations. Supported laboratory operations by performing essential duties.
Medical Assistant
Faith Pediatrics
Raleigh, NC
12.2015 - 07.2016
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Administered vaccinations and performed routine health screenings for pediatric patients.
- Enhanced patient care by assisting in routine physical examinations for children, ensuring comfort and safety throughout process.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
Medication Technician/Supervisor
Carillon Assisted Living
Wake Forest, NC
03.2015 - 02.2016
- Administer medications according to prescribed schedules and protocols.
- Monitor residents for adverse reactions and report changes in health status.
- Collaborate with nursing staff to ensure optimal care plans are followed.
- Advocate for residents' needs and preferences related to their medication regimens.
- Provided compassionate care to residents, improving their overall well-being and satisfaction.
- Supervised daily operations to ensure high-quality resident care and adherence to safety protocols.
Education
Diploma - Nursing
Vance-Granville Community College
Henderson, NC12-2025
High school or equivalent - General Studies
Vance Granville Community College
Louisburg, NC01-2010
Medical Assistant - Nursing
Living Arts College
Raleigh, NCSkills
- Medical terminology knowledge
- Vital signs monitoring
- Direct patient care
- EMR / EHR
- Clinical documentation
- Phlebotomy
- Reliable team player
- CPR
- Patient assessments
- Laboratory specimen collection
Certification
- Licensed Practical Nurse - March 2026
- BLS, American Heart Association - Expires 02-27
- RMA - Certified Medical Assistant
Timeline
Medical Assistant II
UNC Urgent Care
03.2024 - Current
Medical Assistant
Concinnity Health
12.2022 - 03.2024
Patient Care Technician
Fresenius Medical Care
06.2022 - 11.2022
Medical Assistant
Raleigh Medical Group
02.2022 - 04.2022
Medical Assistant II
Favorite Healthcare Staffing
11.2021 - 12.2021
Medical Assistant II
Duke University
08.2016 - 09.2021
Medical Assistant
Faith Pediatrics
12.2015 - 07.2016
Medication Technician/Supervisor
Carillon Assisted Living
03.2015 - 02.2016
Diploma - Nursing
Vance-Granville Community College
High school or equivalent - General Studies
Vance Granville Community College
Medical Assistant - Nursing
Living Arts College