Kia Xiong Lee
Winder,GA
Summary
Skilled in overseeing production control processes and ensuring efficiency within manufacturing environments. Proven track record of supervising teams, managing supply chains, and coordinating production schedules to meet demanding deadlines. Strengths include problem-solving capabilities, leadership skills, and ability in quality assurance protocols. Previous roles have resulted in streamlined operations and improved productivity.
Overview
15
15
years of professional experience
Work History
Production Control Supervisor
Bluestem Brands
, Georgia
01.2021 - 09.2025
- Managed production control activities within a high-volume distribution environment, coordinating production priorities, workflow, labor, inventory, and operational requirements in order to meet customer demand and service expectations.
- Developed production plans and schedules, adjusting priorities based on demand and capacity to align with inventory levels and changing business requirements.
- Utilized AS400, Microsoft Excel, and operational reporting tools to analyze production data, monitor performance, identify risks, and support data-driven planning and decision-making.
- Monitored inventory accuracy and operational flow, identifying shortages and bottlenecks, coordinating corrective actions to ensure continuity of operations.
- Partnered cross-functionally with operations, inventory, transportation, and other teams to align production activities with shipment requirements and customer commitments.
- Analyzed production and operational data to identify inefficiencies and implement continuous improvement initiatives that increased productivity, reduced costs, and improved service performance.
- Engineered a major distribution center transformation, improving operational efficiency, productivity, process consistency, and performance standards.
- Reduced variable cost per unit by 57% ($2.15 to $0.93), generating approximately $8.8 million in savings over three years through process improvement and operational controls.
- Improved Ship-in-Full performance from 82% to 99.5% within one year, strengthening customer service and on-time fulfillment.
- Reduced associate turnover from 162% to 10% year over year by improving processes, workforce planning, training, and frontline engagement.
Warehouse Distribution Supervisor
Chicos FAS
, Georgia
01.2011 - 01.2021
- Directed daily operations across two distribution facilities, coordinating production flow, inventory movement, receiving, and fulfillment activities for a team of 50+ associates.
- Supervised inventory control and receiving, ensuring inventory accuracy and facilitating smooth material flow to minimize operational disruptions.
- Monitored operational performance and adjusted workflow and resources to align with changing business demands and service requirements.
- Identified workflow issues and implemented process improvements to increase productivity, improve consistency, and support daily operational goals.
- Served as a floating supervisor across Production Control, Chutes, Induction, and other operational functions, providing hands-on support to balance workflow, resolve bottlenecks, and maintain production targets.
- Collaborated with cross-functional teams to ensure efficient product flow from receiving through production to fulfillment.
- Used operational data and reporting to monitor performance, identify gaps, and support informed decisions regarding labor, production flow, and inventory.
- Coached and developed frontline associates and supervisors through clear expectations, performance feedback, and accountability practices.
Education
Bachelor of Theology -
Thailand Baptist Theological Seminary
01-2020
High School Diploma -
Jackson County Comprehensive High School
01-2007
Skills
- Workflow coordination
- Workforce scheduling
- AS400 Expert
- Excel analysis
- Data analytics
- Cost reduction
- Cross-functional leadership
- Strategic execution
LANGUAGES
English (Fluent), Hmong (Fluent)
Timeline
Production Control Supervisor
Bluestem Brands
01.2021 - 09.2025
Warehouse Distribution Supervisor
Chicos FAS
01.2011 - 01.2021
Bachelor of Theology -
Thailand Baptist Theological Seminary
High School Diploma -
Jackson County Comprehensive High School