Dedicated educator with extensive experience in multi-subject instruction and special needs support. Known for effective classroom management and implementing positive reinforcement strategies to enhance student learning and engagement.
Hi, I’m
Kiaja Alexander
Ridgeland,MS
Summary
Overview
5
years of professional experience
1
Certification
Work History
Kelly Services
Substitute Teacher, K-12
04.2021 - Current
Job overview
- Delivered engaging lessons to K-12 students across various subjects.
- Adapted instructional materials to meet diverse learning needs and abilities.
- Managed classroom behavior, fostering a positive learning environment.
- Collaborated with full-time teachers to ensure continuity of education during absences.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Colinade Baptist
Phlebotomist
11.2024 - 12.2024
Job overview
- Collected blood samples following standard procedures to ensure patient safety and sample integrity.
- Processed laboratory requisitions accurately, facilitating timely testing and reporting of results.
- Managed patient interactions with professionalism, addressing concerns and ensuring comfort during procedures.
- Implemented quality control measures to uphold high standards in testing processes.
- Mentored junior staff, fostering a culture of continuous improvement and professional development in the lab environment.
Humana WFH
Call Center Representative
08.2023 - 01.2024
Job overview
- Provided accurate information regarding health plans, ensuring compliance with company policies.
- Managed high-volume inbound calls, effectively addressing customer inquiries and concerns.
- Implemented process improvements that streamlined call workflows and reduced response times.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
Hinds Community CollegeRaymond, Mississippi, MS
No Degree from Medical Data And Technology
08-2025
University Overview
PhlebotomyUSARidgeland, MS
Graduate Certificate from Phlebotomy
09-2024
University Overview
Skills
- Student engagement
- Positive reinforcement
- Multi-subject instruction
- Special needs support
- Instructional strategies
- Test proctoring
- Health and safety
Certification
- Certified Phlebotomist - [9-24 - current]
Timeline
Phlebotomist
Colinade Baptist
11.2024 - 12.2024
Call Center Representative
Humana WFH
08.2023 - 01.2024
Substitute Teacher, K-12
Kelly Services
04.2021 - Current
Hinds Community College
No Degree from Medical Data And Technology
PhlebotomyUSA
Graduate Certificate from Phlebotomy