Kialani Mills
Litchfield Park,AZ
Summary
Driven, personable, and adaptable professional with a strong background in customer service, childcare, social media, and coaching. I bring a unique blend of interpersonal skills, emotional intelligence, and a proactive approach to problem-solving. Known for my ability to connect with people and build positive relationships, I am skilled at creating welcoming, engaging environments across various roles.
With a lifelong dedication to learning, I quickly master new skills and embrace opportunities for growth. My experience has cultivated resilience, leadership, and a strong work ethic, making me a reliable team player committed to making a positive impact. Excited to contribute my diverse skill set and continue learning in a dynamic new role.
Overview
5
5
years of professional experience
Work History
Warehouse Associate
UPS
Goodyear, Arizona
09.2024 - 01.2025
- As a Preloader at UPS, I was responsible for sorting, tagging, and efficiently loading packages onto delivery trucks. Working collaboratively with my team, I ensured that each package was handled with care and organized in a way that enabled drivers to load and deliver efficiently. My attention to detail and strong teamwork helped ensure timely, accurate deliveries and that packages reached their destinations in optimal condition.
Private Nanny
Jose Flores
Litchfield
08.2023 - 08.2024
- Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
- Provided supervision and guidance to ensure safety of children in all situations.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Managed the care of young twins, including one with autism, providing individualized support to meet their unique needs.
- Created a great relationship with the family resulting in a positive and collaborative environment built on mutual trust.
- Prepared and made ready breakfast, outfits, and backpacks before driving them to school.
- Supervised the children for extended periods in the parents absence.
- Assisted with homework, tutoring and school projects as needed.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Prepared meals according to dietary needs of the family's children.
- Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
Restaurant Hostess
Ground Control
Litchfield Park, AZ
08.2022 - 03.2023
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Learned and memorized the menu and restaurant offerings to effectively assist guests with recommendations and ensure smooth service.
- Assisted with bussing and cleaning tables, promptly delivered food and drinks, while maintaining a clean, organized dining environment.
- Took orders over the phone and personally gave customers their orders.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Managed reservations, waitlists, and special requests for large parties.
- Informed kitchen staff of any special orders or dietary restrictions.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
Coaching Assistant
Itusa Tennis
Glendale, Arizona
03.2020 - 02.2022
- Assisted coaches in planning and organizing practice sessions.
- Provided support to a variety of players by helping them improve their individual skills.
- Monitored team performance during practices and games, providing feedback to the coach when necessary.
- Provided coaching in technique and mentality, fostering skill and personal development on and off the court.
- Built meaningful connections with the players creating a supportive and engaging environment.
- Organized sports equipment for practices and games.
- Encouraged players to work hard while maintaining a fun atmosphere at practice sessions.
Education
High School Diploma -
Tuskegee University
Tuskegee, ALSkills
- Team player
- Personable
- Adaptive
- Courageous
- Empathetic
- Kind
- Interpersonal communication
- Emotional Intelligence
- Problem solving
- Active listening
- Social integration
- CPR training
- Neat
- Exact
- Curious
- Driven
Timeline
Warehouse Associate
UPS
09.2024 - 01.2025
Private Nanny
Jose Flores
08.2023 - 08.2024
Restaurant Hostess
Ground Control
08.2022 - 03.2023
Coaching Assistant
Itusa Tennis
03.2020 - 02.2022
High School Diploma -
Tuskegee University