Kialisha Burgos
Bealeton,United States
Overview
3
3
years of professional experience
Work History
Store Manager
Little Ceasers
Bealeton, VA
09.2022 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Cashier
Sabores Del Sur Bakery
Bealeton, VA
05.2022 - 09.2022
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Waitres
Restaurant Taqueria Jazmine
Bealeton, VA
03.2022 - 05.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
School Virtual of Puerto Rico
Puerto Rico 01.2023
Timeline
Store Manager
Little Ceasers
09.2022 - Current
Cashier
Sabores Del Sur Bakery
05.2022 - 09.2022
Waitres
Restaurant Taqueria Jazmine
03.2022 - 05.2022
School Virtual of Puerto Rico