Kian Sharifi Narani
Aliso Viejo,USA
Summary
Entrepreneurial Sales Engineer with excellent business acumen and proven history of driving technical sales and revenue growth. Friendly and outgoing to build key relationships through communication, customer service and negotiation skills. Successfully leads and motivates teams to execute business opportunities and close sales in fast-paced environments with tight deadlines
Overview
10
10
years of professional experience
Work History
Account Manager - B2B Business Development
Resolution Processing
02.2023 - Current
- Implemented creative marketing strategies that led to increased brand visibility and awareness among target customers.
- Secured new business opportunities through networking and relationship-building activities.
- Developed an in-depth understanding of industry trends, enabling better anticipation of client needs and staying ahead of competitors.
- Analyzed customer challenges to propose custom solutions, contributing to 15% revenue growth YoY.
Staff Engineer
Hushmand Associates
02.2021 - 02.2023
- Aligned client and project requirements to the firm’s internal capabilities and service offerings.
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
- Performed soil sampling and contributed to numerous environmental engineering projects.
- Conducted post-project evaluations to determine areas for improvement in future estimations.
- Developed strong relationships with suppliers, resulting in better pricing on materials without compromising quality.
Client Relationship Manager
New America Funding
01.2020 - 02.2021
- Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
- Developed strong rapport with clients through consistent follow-up and attention to detail.
- Facilitated smooth onboarding experiences for new clients, guiding them through product setup and training procedures.
- Strengthened client relationships by maintaining regular communication and addressing concerns promptly.
- Improved customer satisfaction rates by providing tailored solutions to meet individual client needs.
Environmental Health and Safety Specialist
Guerra Law Firm
03.2018 - 01.2020
- Ensured regulatory compliance by preparing accurate documentation for government agencies and clients alike.
- Performed cost-benefit analyses on proposed projects, ensuring resources were allocated effectively for maximum impact.
- Developed comprehensive environmental impact reports to inform stakeholders on project outcomes and sustainability measures.
- Performed environmental site assessments and provided remediation recommendations.
Staff Engineer
Terra Pacific Group
03.2015 - 02.2018
- Conducted engineering analyses and assisted in the preparation of technical reports.
- Collaborated with project teams to support geotechnical and environmental engineering initiatives.
Education
Bachelor of Science - Environmental Engineering
University of Colorado at Boulder
Boulder, CO01.2015
Skills
- Problem Solving
- Cost estimation
- Labor costing
- Client consulting
- Soil remediation
- Environmental assessment
- Customer Service
- Water treatment
- Microsoft Office Excel, Word, Power Point, Outlook
- Language: English, Farsi (Persian)
- Budget development
Affiliations
Member of the National Society of Professional Engineers, American Society of Civil Engineers, and Project Management
Timeline
Account Manager - B2B Business Development
Resolution Processing
02.2023 - Current
Staff Engineer
Hushmand Associates
02.2021 - 02.2023
Client Relationship Manager
New America Funding
01.2020 - 02.2021
Environmental Health and Safety Specialist
Guerra Law Firm
03.2018 - 01.2020
Staff Engineer
Terra Pacific Group
03.2015 - 02.2018
Bachelor of Science - Environmental Engineering
University of Colorado at Boulder
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