Kiana Barnett
San Diego,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals and supportive of client and team needs. Multitasks effectively under demanding loads and prioritizes work to accomplish challenging objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Provider Representative
Banner Healthcare
02.2023 - Current
- Answered an estimated 30-50 phone calls daily; speaking with provider offices, claim departments, hospital staff, and insurance plans.
- Enhanced provider satisfaction by promptly addressing concerns and offering timely resolutions.
Surgery Scheduler
Banner Health Clinic
07.2022 - 01.2023
- Coordinated surgical team schedules for seamless procedure planning and execution.
- Organized all necessary documentation for successful completion of medical consents related to surgery scheduling practices.
Patient Care Access
Banner Health Clinic
11.2020 - 07.2022
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
Education
Bachelor of Science - Sociology With An Emphasis in Social Work
Grand Canyon University
Phoenix, AZ05.2023
High School Diploma -
Nogales High School
Nogales, AZ05.2016
Skills
- Time management
- Problem Solving
- Interpersonal communication
- Conflict resolution
- Flexibility & fast learner
- Collaboration talent
- Adaptability
- Team collaboration
- Organizational skills
Accomplishments
- PX Champion: graduated year-long program learning tools and strategies to improve the patient experience while investing in my own professional development
- Subject Matter Expert (SME): completed multiple beforehand trainings and seminars to comprehend new concepts and take back to colleagues
Certification
AHA BLS CPR Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Provider Representative
Banner Healthcare
02.2023 - Current
Surgery Scheduler
Banner Health Clinic
07.2022 - 01.2023
Patient Care Access
Banner Health Clinic
11.2020 - 07.2022
Bachelor of Science - Sociology With An Emphasis in Social Work
Grand Canyon University
High School Diploma -
Nogales High School
AHA BLS CPR Certified
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