Kiana Bender
Miami,Florida
Summary
Compassionate and experienced Registered Nurse with over six years of pediatric care experience across home health, PPEC, and managed care settings. Skilled in caring for medically complex children with chronic and rare conditions, including cerebral palsy and sickle cell disease. Proficient in advanced clinical procedures such as G-tube management, tracheostomy care, and ventilator support. Proven leadership experience as a Nursing Supervisor and Charge Nurse, with a strong ability to coordinate care, support interdisciplinary teams, and advocate for patients and families. Currently working in care management with a focus on care coordination, quality outcomes, and continuity of care. Seeking to leverage clinical expertise and case management experience in a Pediatric Care Manager role.
Overview
6
6
years of professional experience
Work History
Care Manager
Centene Sunshine CMS
Miami, FL
10.2025 - Current
- Coordinated multidisciplinary care plans for pediatric patients to ensure comprehensive treatment and support.
- Managed case documentation and maintained compliance with regulatory standards for patient care.
- Improved patient outcomes by developing and implementing comprehensive care plans for pediatric patients.
- Conducted thorough assessments of new referrals, ensuring prompt assignment to appropriate case managers or specialists.
- Conducted home visits to assess the living environment and safety factors affecting pediatric patients'' wellbeing.
- Maintained compliance with all relevant regulations and guidelines governing pediatric case management, protecting the rights and wellbeing of patients.
Registered Nurse Supervisor
Team Select Home Care
Sunrise, FL
07.2020 - Current
- Supervised nursing staff, ensuring compliance with healthcare regulations and best practices.
- Developed and implemented care plans tailored to individual patient needs and preferences.
- Coordinated training programs for nursing staff, enhancing skills and promoting professional development.
- Managed daily operations of home health services, improving workflow efficiency and patient satisfaction.
- Collaborated with multidisciplinary teams to optimize patient outcomes and streamline care processes.
Charge Nurse
Sunshine Kids PPEC
Hollywood, Florida
09.2024 - 10.2025
- Supervised nursing staff to ensure high-quality patient care and adherence to protocols.
- Developed and implemented care plans tailored to individual patient needs and conditions.
- Trained new nurses on clinical procedures, safety protocols, and best practices in pediatric care.
- Coordinated with multidisciplinary teams to enhance patient outcomes and streamline workflows.
Registered Nurse
Maxium Home Health
Miami, FL
12.2021 - 03.2024
- Collected and documented vital signs to track current patient conditions.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Answered patient and family questions to educate on optimal treatment procedures.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
License Practical Nurse
Krystal Bay Nursing Home and Rehabilitation Center
North Miami Beach, FL
08.2020 - 10.2021
- Collected and documented vital signs to track current patient conditions.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Evaluated patients suffering from both chronic conditions like arthritis or acute conditions such as injuries related to falls.
- Discussed benefits of proper nutrition and side effects from medication with patients.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Education
Associate of Science - Nursing
Miami Dade College
Miami, FL07-2024
Practical Nursing - Nursing
Lindsey Hopkins Technical College
Miami, FL04-2020
Skills
- Pediatric Care Management
- Care Coordination & Case Management
- Chronic Disease Management (Pediatrics)
- Family & Patient Education
- Interdisciplinary Team Collaboration
- Clinical Assessment & Care Planning
- Utilization Review & Care Planning
- Discharge Planning & Continuity of Care
- Advocacy for Pedicareatric Patients & Families
- Leadership & Staff Supervision
- G-Tube (Gastrostomy Tube) Care & Feeding
- Tracheostomy (Trach) Care
- Ventilator Management
Core Skills
Clinical Skills
- Medication Administration & Management
- Pediatric Home Health Nursing
- Monitoring Medically Fragile Children
- Cerebral Palsy
- Sickle Cell Disease
- Rare Genetic Disorders
- Medically Complex & Technology-Dependent Children
- Documentation & Electronic Medical Records (EMR)
- Time Management & Organization
- Communication (Written & Verbal)
- Problem Solving & Critical Thinking
- Quality & Compliance Awareness
Conditions & Populations
Administrative & Professional Skills
Timeline
Care Manager
Centene Sunshine CMS
10.2025 - Current
Charge Nurse
Sunshine Kids PPEC
09.2024 - 10.2025
Registered Nurse
Maxium Home Health
12.2021 - 03.2024
License Practical Nurse
Krystal Bay Nursing Home and Rehabilitation Center
08.2020 - 10.2021
Registered Nurse Supervisor
Team Select Home Care
07.2020 - Current
Associate of Science - Nursing
Miami Dade College
Practical Nursing - Nursing
Lindsey Hopkins Technical College