Kiana Brown
Rochester,NY
Summary
Patient Care Technician with hands-on experience in vital signs, infection control, EKGs, and safe patient handling. Known for accurate charting, bedside support, and clear communication with nursing staff to support patient safety and daily care.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
Rochester regional health
Rochester , NY
05.2023 - Current
- Provided personal care support, including bathing, dressing, and toileting, to enhance patient comfort and dignity.
- Collected vital signs and documented findings in patient charts.
- Performed EKGs and reported abnormal readings to nursing staff.
- Responded to call lights promptly and delivered bedside assistance to ensure patient needs were met effectively.
- Communicated patient needs to nurses and assisted with daily care tasks.
- Provided direct patient care and assistance to healthcare team members.
- Assisted with patient admissions, discharges and transfers.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Executed infection control measures to safeguard patients by adhering to established protocols. by following infection control policies.
- Supported ambulation and transfers using safe patient handling techniques.
Certified Nursing Assistant
Elderwood
Brockport, New York
04.2023 - 12.2023
- Monitored vital signs and reported changes to licensed nursing staff.
- Supported bathing, dressing, toileting, and grooming for assigned residents.
- Repositioned residents and maintained comfort during routine care rounds.
- Transferred residents safely using lifts, wheelchairs, and gait belts.
- Answered call lights promptly and responded to patient needs accordingly.
- Served meals to patients in their rooms.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Sales Associate
Kenzie's Corner
savannah, GA
05.2021 - 02.2023
- Assisted customers with book recommendations and store navigation.
- Recognized and addressed customer needs promptly to improve satisfaction.
- Processed customer orders and provided information about menu items to enhance dining experience.
- Handled cash, card payments, and register balancing at checkout.
- Organized shelves by genre, author, and seasonal display standards.
- Replenished inventory and checked stock for missing or damaged titles.
- Restocked café supplies, including milk, syrups, cups, and lids, to maintain service flow during peak hours.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Cleaned store surfaces to ensure a hygienic environment. counters, machines, tools, and seating areas for sanitation.
Education
GED -
GED
Rochester, NY03-2026
Skills
- Patient care
- Vital signs
- Medical charting
- EKG monitoring
- Infection control
- Patient transfers
- Specimen collection
- Team communication
- Bedside support
- Acute and rehabilitative care
- Emergency response
- Active listening
- Patient advocacy
- Safety protocols
- Data collection
- Patient education
- Information protection
- Customer service
- Supply restocking
- Reading comprehension
- Cash handling
- Book recommendations
- POS system operation
- Cross-selling techniques
- Organizational growth
- Patience and empathy
- Loyalty program promotion
- Promotional event support
- Book categorization
- Textbook sales
- Merchandise displays
- Lead conversion
- Visual displays
- Inventory tracking
- Hospitality and accommodation
- Total payment calculation
- Adaptability and flexibility
Timeline
Patient Care Technician
Rochester regional health
05.2023 - Current
Certified Nursing Assistant
Elderwood
04.2023 - 12.2023
Sales Associate
Kenzie's Corner
05.2021 - 02.2023
GED -
GED