Kiana Dorsey
Lauderdale Lakes,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Reception Technician
CSL Plasma Center
Miami, FL
08.2022 - 10.2022
- Conducted patient interviews to gather medical information, records measurements of weight, height, and vital signs for physician reference.
- Updated and recorded relevant account details to ensure data integrity.
- Maintained a secure workplace by effectively screening visitors for identification credentials and determining the purpose of their visit.
- Demonstrated excellence in effectively answering and directing incoming calls with the use of a multi-line telephone system.
- Provided customer service by greeting, answering queries, and directing to relevant areas.
Grill Cook
HMS Host International
Fort Lauderdale, FL
02.2020 - 04.2022
- Took responsibility for operating fryers and grills as per instructions, prioritizing safety measures and food quality.
- Ensured proper storage of foods by consistently following guidelines for wrapping, dating, and rotation.
- Maintained cleanliness and organization of line workstations.
- Maintained optimum freshness of supply inventory by monitoring and rotating stock, resulting in reduced waste.
- Played a supportive role in helping other staff members fulfill their responsibilities and uphold productivity during busy periods.
Cashier
Burger King
Oakland Park, FL
09.2019 - 12.2019
- Managed all aspects of cash and credit card payments, including receipt issuance and making change.
- Ensured the store maintained its visual appeal by consistently arranging and restocking displays and merchandise racks.
- Delivered top-notch customer service by actively listening and engaging with patrons.
- Offered expertise in recommending suitable products while ensuring excellent customer service.
- Worked in collaboration with front-end team members to ensure superior customer service.
Associate
Walmart
North Lauderdale, FL
04.2017 - 07.2017
- Performed precise measurements and portioned sliced meats, cheeses, and deli products for customer satisfaction.
- Implemented strategies to optimize sales of special items through the modification and improvement of food displays, cases, and other customer-facing areas.
- Ensured correct displays by double-checking signage and pricing on counters and in cases.
- Utilized recipe instructions and customer preferences to cook meals.
- Efficiently documented and processed special orders for event catering and party trays.
- Delivered prompt service to waiting guests by serving food and beverages at take-out counters.
Education
High School Diploma -
Sunrise High School
Sunrise, FL06-2018
Skills
- Sorting and labeling
- Meeting Preparation
- Positive and professional
- Multi-line telephone skills
- Document Control
- Verbal and written communication
- Multitasking and prioritization
- Greeting and Seating Clients
- Mail handling
- Data Entry
- Technical Support
- Cleaning and Sanitizing
- File Management
- Recordkeeping and bookkeeping
- Time Management
- Customer Service
- Flexible Schedule
- Attention to Detail
- Courteous and Professional
- Sales Techniques
- Blood collection
- Venipuncture
- Donor screening
- Specimen Preparation
- Health Education
- Sanitation and sterilization
- Patient Care
References
References available upon request.
Timeline
Reception Technician
CSL Plasma Center
08.2022 - 10.2022
Grill Cook
HMS Host International
02.2020 - 04.2022
Cashier
Burger King
09.2019 - 12.2019
Associate
Walmart
04.2017 - 07.2017
High School Diploma -
Sunrise High School
Similar Profiles
Sonia LopezSonia Lopez
Phlebotomist/ Medical Reception /Donor Support Technician at CSL Plasma CenterPhlebotomist/ Medical Reception /Donor Support Technician at CSL Plasma Center
Kevin HinesKevin Hines
Paramedic at CSL Plasma CenterParamedic at CSL Plasma Center
Lisa AllumLisa Allum
Group Lead Phlebotomist / Medical Screener at CSL Plasma CenterGroup Lead Phlebotomist / Medical Screener at CSL Plasma Center
NICHOLAS VELISNICHOLAS VELIS
Donor Support Technician at CSL Plasma CenterDonor Support Technician at CSL Plasma Center
Nordia LawsonNordia Lawson
Teller / Personal Banker/Operations Manager at Wells Fargo Bank, N.A.Teller / Personal Banker/Operations Manager at Wells Fargo Bank, N.A.