Kiana Garcilazo-Lopez
Kahului,HI
Summary
Dynamic professional with a strong work ethic and proven customer service skills. Adept at office administration and effective communication, I excel in team collaboration and maintaining operational efficiency. Committed to enhancing member experiences and streamlining processes, I thrive in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Soldier
Army National Guard
Kihei, HI
06.2024 - Current
- Supported team in executing daily operational tasks and maintaining workflow efficiency.
- Participated in ongoing training and compliance activities.
- Followed strict protocols for safety during training and field operations.
Staff Member
Anytime Fitness Wailuku
Wailuku, Hawaii
03.2021 - Current
- Maintained cleanliness and organization of gym equipment and facilities.
- Provided exceptional customer service to enhance member experience and retention.
- Managed front desk operations, including check-ins and membership inquiries.
- Completed regular and thorough cleaning of equipment, floors, and furniture.
Office Administrator
Leo’s Concrete Inc.
Kahului, Hawaii
07.2023 - 07.2025
- Processed invoices and maintained accurate financial records.
- Organized office files and maintained efficient record-keeping systems.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Composed correspondence such as letters, emails, memos, reports and other documents.
Sales Associate
Sears
Kahului, Hawaii
01.2020 - 02.2021
- Assisted customers with product selection and answered inquiries.
- Processed customer transactions using point-of-sale systems.
- Greeted customers and provided exceptional customer service.
Education
Some College (No Degree) - Business Administration
University of Hawaii Maui College
Kahului, HISkills
- Customer service
- Office administration
- Team collaboration
- Effective communication
- Time management
- Teamwork and loyalty
- Strong work ethic
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Soldier
Army National Guard
06.2024 - Current
Office Administrator
Leo’s Concrete Inc.
07.2023 - 07.2025
Staff Member
Anytime Fitness Wailuku
03.2021 - Current
Sales Associate
Sears
01.2020 - 02.2021
Some College (No Degree) - Business Administration
University of Hawaii Maui College
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