Kiana Gonzalez
Bartow
Summary
Compassionate healthcare professional with experience in patient care, transport, and retail environments. Strengths include effective communication, problem-solving, and a commitment to patient satisfaction. Proven ability to support mobility and comfort while collaborating with teams to deliver high-quality care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Lakeland Regional Health
Lakeland
06.2026 - Current
- Monitored vital signs and reported changes to healthcare team promptly.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Supported nursing staff in daily patient care activities, enhancing patient comfort and well-being.
- Supported patient mobility by assisting with transfers and ambulation.
- Observed changes in patients' conditions and reported any abnormalities to the RN on duty.
- Conducted EKGs, phlebotomy, and other laboratory tests following instructions from physician or RN.
- Helped create a safe environment by following infection control policies.
- Performed regular safety rounds, ensuring a secure environment and proactive risk management for patients.
- Collaborated with team members to ensure efficient patient flow and care delivery.
- Addressed patient calls and requests promptly, contributing to overall patient satisfaction.
- Documented patient information in electronic health records accurately.
Patient Transporter
Lakeland Regional Health
Lakeland
06.2025 - 06.2026
- Transported patients safely between departments and treatment areas.
- Assisted nursing staff with patient mobility and comfort during transport.
- Communicated effectively with medical staff about patient needs during transfers.
- Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
- Collected patient information from nursing staff prior to transport.
- Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
- Performed regular maintenance checks on all transport vehicles before use.
- Demonstrated flexibility and adaptability, responding to unexpected changes in transport schedules or routes.
Bakery Clerk
Publix
Auburndale
10.2024 - 07.2025
- Greeted customers, answered questions and provided product knowledge.
- Prepared baked goods such as cakes, pies, cookies, donuts, and other pastries according to recipes.
- Collaborated with bakers and cake decorators to ensure timely completion of customer orders, enhancing overall customer satisfaction.
- Monitored inventory levels and tracked sales numbers throughout the day, ensuring accurate records to support inventory management.
- Ensured compliance with health department regulations regarding sanitation practices within the bakery area.
- Addressed customer complaints or concerns regarding product quality or availability promptly, contributing to improved customer service experiences.
- Performed routine maintenance tasks such as cleaning ovens or changing oil in fryers.
- Weighed out ingredients for recipes and prepared doughs using mixers and other kitchen equipment.
- Adhered to safety standards when handling hot ovens or sharp knives used in the preparation of baked goods.
Education
High School Diploma -
Polk State College
Lakeland, FLSkills
- CPR Certified
- Certified EKG Technician
- Vital signs monitoring
- Safety compliance
- Workplace safety
- Quality control
- Equipment maintenance
- Customer service
- Customer satisfaction
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Effective communication
Certification
- CPR Certified
- Certified EKG technician
Accomplishments
- HOSA Officer for 3 years
- Graduated with honors
- Graduated Early
References
References available upon request.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Patient Care Technician
Lakeland Regional Health
06.2026 - Current
Patient Transporter
Lakeland Regional Health
06.2025 - 06.2026
Bakery Clerk
Publix
10.2024 - 07.2025
High School Diploma -
Polk State College