Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Kiana Jones

Woodbridge,VA

Summary

I have almost nine years of experience with customer service of all sorts. I'm a quick learner and passionate about my job. I come with the value of integrity.I look forward to being an assest to the team.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Nando's
03.2023 - Current
  • Manage operations of the building
  • Assist in hiring and hands on training
  • Strive for store numbers to be positive and climbing
  • Keeping the building up to code….consistently looking for sop in each and every Nandoca
  • Implement the core values in all

General Manager

BurgerFi restaurant
03.2022 - 03.2023
  • Ensure everything is prompt for operations.
  • Hiring as well I’ll training is completed up to standards.
  • Everything up to code for any and all inspections such as steritech or eco lab.
  • Implementing daily/monthly cleaning schedule.
  • Staying within budget always thinking of new ways to improve the P&L.
  • Creating a workspace that allows honesty and fun to flourish while maintaining a level of professionalism and productivity.

Sales Rep

Bluegreen Vacations
10.2021 - 02.2022
  • Sell vacation packages of all variances

Sales

Auto Giants
07.2020 - 08.2021
  • I strive to sell automobiles while insuring guest comfortability with their purchase is solidified and implored seeds of coming back again with kind referrals

CSR

Wawa Inc.
02.2018 - 04.2020
  • I began making breakfast items along with snacks, keeping up with the coffee stock while making other beverages in a timely manner
  • I ensure guests appreciate the service and feel the urge to come back again soon
  • With the help of other management we would keep the store running efficiently

Server

T.G.I Fridays
01.2018 - 03.2019
  • My goal was to serve food efficiently and ensure all hues happy and satisfied with their visit

Target Tech

Tangent Technologies
01.2016 - 09.2018
  • I sell pre-paid and post paid devices we offer various amounts of carriers along with different t.v
  • Providers
  • Strive to help all guest whether it's for my particular section or elsewhere

Hostess/Then Manager

Famous Daves
02.2016 - 04.2018
  • My job was to greet guest cheerfully while seating in proper rotation and according to abundance to fit the family's needs
  • I crossed over to management I managed FOH operations kept guest happy and hosted many parties for the company !

Host/Server/ Then Team Lead

Denny's
01.2015 - 03.2018
  • My job was to help the team serve guest up to all expectations of the company
  • Teamwork makes a difference

Education

High School Diploma -

Potomac Senior Highschool
Woodbridge, VA
06.2018

Skills

  • General Management
  • Assistant Management
  • Restaurant Management
  • Customer Service
  • Profit and Loss
  • Cash Handling
  • Negotiation
  • Sales
  • Cold Calling
  • Upselling
  • B2B Sales
  • Business Development
  • Payroll
  • Outside Sales

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Certification

  • ServSafe
  • Tips and Alcohol

Timeline

Restaurant Manager

Nando's
03.2023 - Current

General Manager

BurgerFi restaurant
03.2022 - 03.2023

Sales Rep

Bluegreen Vacations
10.2021 - 02.2022

Sales

Auto Giants
07.2020 - 08.2021

CSR

Wawa Inc.
02.2018 - 04.2020

Server

T.G.I Fridays
01.2018 - 03.2019

Hostess/Then Manager

Famous Daves
02.2016 - 04.2018

Target Tech

Tangent Technologies
01.2016 - 09.2018

Host/Server/ Then Team Lead

Denny's
01.2015 - 03.2018

High School Diploma -

Potomac Senior Highschool

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Kiana Jones