Kiana Mastrianni

Bakery Clerk

Publix

Oakleaf, FL

03.2020 - Current

Listened to guests to understand needs and help each person select optimal products and services.
Maintained accurate records of inventory levels throughout the day including tracking sales numbers for each item sold.
Recommended, selected and located merchandise based on customer desires.
Maintained knowledge of sales and promotions, return policies and security practices.
Greeted incoming patrons, offered menu advice and documented order details and special preferences.
Greeted customers, answered questions, and provided product knowledge.
Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
Arranged baked goods in attractive displays inside bakery cases to increase sales.
Stayed on top of changes in bakery menu to provide customers with optimal service.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Used bread slicers and other bakery equipment to handle high-volume operations needs.
Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
Rotated stock in accordance with first-in-first-out policy to minimize waste from expired product.
Greeted customers to determine wants or needs.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Cleaned shelves, counters and tables to maintain organized store.
Stocked shelves with freshly made items throughout the day ensuring a full selection at all times.
Described merchandise and explained use, operation and care.
Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
Verified that all products were labeled with correct pricing information.
Provided excellent customer service to foster satisfaction and loyalty.
Checked expiration dates on all food items to ensure freshness of products being sold.
Decorated cakes according to customer requests while maintaining quality control standards.
Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
Completed day-to-day duties accurately and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Summary

Overview

Work History

Bakery Clerk

Education

Skills

Affiliations

Certification

Timeline

Bakery Clerk

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