Kiana Oliver
Louisville,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience, and committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Package Handler
UPS
08.2024 - Current
- Managed packages with attention to detail, ensuring prompt delivery.
- Collaborate with team to optimize sorting processes
Cashier
McDonald's
03.2024 - 08.2024
- Processed transactions efficiently, reducing wait times and enhancing customer satisfaction
- Maintained accurate cash drawer, ensuring daily reconciliation with zero discrepancies
- Collaborated with team to streamline workflow, improving overall store efficiency
- Resolved customer inquiries promptly, fostering a positive shopping experience
Server
Waffle House
04.2024 - 07.2024
- Served customers efficiently, ensuring satisfaction and repeat visits; improved table turnover rate
- Handled high-volume orders with accuracy, reducing wait times and enhancing customer experience
- Collaborated with kitchen staff to ensure timely and accurate food delivery, boosting overall service quality
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Industrial Cleaner
ESFM- Contracted to Ford
05.2023 - 01.2024
- Transport waste materials to disposal sites, ensuring regulatory compliance and environmental safety
- Support plant shutdowns and start-ups, contributing to seamless operations and minimal downtime
- Operate forklifts to move heavy materials, improving facility efficiency and workplace safety
Ride operator
Kentucky Kingdom
04.2022 - 10.2023
- Loaded and secured passengers on rides, ensuring safety and compliance with park policies
- Conducted daily ride inspections, identifying and resolving issues promptly
- Delivered exceptional customer service, enhancing guest satisfaction
- Enforced safety protocols, contributing to a safe and enjoyable park experience
Head Teller
Meade County Board Of Education
08.2021 - 05.2023
- Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
- Oversaw currency shipments and deposits while adhering to strict safety guidelines.
- Replenished ATM funds in empty canisters prior to validation process.
- Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
Education
Some College -
University of Louisville
Louisville, KY02.2025
High School Diploma -
Meade County High School
Brandenburg, KY05.2023
Skills
- Team collaboration
- Adaptable to change
- Workplace cleanliness
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Approachable
- Cash handling and management
Certification
MOS Excel certification
Timeline
Package Handler
UPS
08.2024 - Current
Server
Waffle House
04.2024 - 07.2024
Cashier
McDonald's
03.2024 - 08.2024
Industrial Cleaner
ESFM- Contracted to Ford
05.2023 - 01.2024
Ride operator
Kentucky Kingdom
04.2022 - 10.2023
Head Teller
Meade County Board Of Education
08.2021 - 05.2023
Some College -
University of Louisville
High School Diploma -
Meade County High School