Kiana Quenga

• Provided warm, supportive environment for developing academic, social, and emotional growth.
• Established open communication and positive relationships with students, parents, peers, and administrative staff.
• Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
• Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
• Met with parents to review Individualized Education Plans for at-risk students.
• Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
• Pursued professional development during summer months to maintain certification and extend skills.
• Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.
• Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
• Collaborated with administrators on classroom policies, management strategies, and discipline.
• Attended students' concerts, sporting events and performances to offer support and encourage extracurricular activities.

Greeted families entering establishments, operated welcome desk, and provided information about the Navy CYP and its services.

Organized and maintained filing systems for confidential documents.

Processed payments and refunds accurately and efficiently.

Operated cash register to process cash, check, and credit cards.

Answered phones in a courteous manner while providing excellent customer service.

Maintained inventory levels of equipment and supplies as needed.

Compiled customer/youth data tasks to update customer accounts record.

Delivered messages to staff via email, telephone, intercom and in person.

Scheduled meetings, office activities, and field trip planning appropriately.

Managed files and records to ensure they remain updated and easily accessible using Microsoft office; word, excel, and outlook express.

Delivered high quality customer service through deep commitment to knowledge and performace.