Kiana Smith
Mustang,OK
Summary
Dynamic and results-oriented professional with extensive experience in retail sales, notably at Bath and Body Work. Demonstrated expertise in promotional support and exceptional guest relations, consistently achieving group targets. Proven ability in problem-solving and task prioritization, enhancing store operations and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Sales Associate
Bath and Body Work
Oklahoma City, OK
10.2024 - 01.2025
- Greeted customers and provided exceptional customer service.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Answered customer inquiries regarding product features, pricing, and availability.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Organized store by returning merchandise to proper areas and restocked displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Collected payments and provided accurate change.
Sales Associate
Tilleys
Oklahoma City, OK
03.2021 - 03.2022
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Greeted customers and provided exceptional customer service.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Organized store by returning merchandise to proper areas and restocked displays.
- Worked with fellow sales team members to achieve group targets.
- Collected payments and provided accurate change.
Cashier
Braums Ice Cream And Dairy
Mustang, OK
01.2020 - 02.2021
- Collected payments and provided accurate change.
- Ensured compliance with all safety regulations within the store environment.
- Processed customer payments quickly and returned exact change and receipts.
Education
Some College (No Degree) - General Studies
Ottawa University
Ottawa, KSSkills
- Promotional support
- Superb time management
- Retail store operations
- Problem-solving
- Task prioritization
- Professional demeanor
- Reliable and punctual
- Sales training
- Goal oriented
- Product sales
- Energetic self-starter
- Guest relations
Kiana Smith
- Volley ball player in Hight School ,and college
- Taking Ice Skating lessons
Timeline
Sales Associate
Bath and Body Work
10.2024 - 01.2025
Sales Associate
Tilleys
03.2021 - 03.2022
Cashier
Braums Ice Cream And Dairy
01.2020 - 02.2021
Some College (No Degree) - General Studies
Ottawa University
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