Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Kiana Sumalpong

Kiana Sumalpong

Cazadero,CA

Summary

Experienced Food Runner and true team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons. Can handle customer service when greeting guests, and knows how to talk to guests in a professional manor. Offering positive attitude and strong desire to learn and grow within hospitality industry. Brings ability to quickly adapt and understand importance of maintaining clean and organized dining area. Ready to use and develop multitasking and time management skills in [Desired Position] role. Developed exceptional teamwork and organizational skills within bustling restaurant environment. Demonstrates ability to maintain cleanliness and efficiency, contributing to seamless dining experience. Looking to transition into new field, utilizing strong communication and problem-solving abilities.

Overview

4
4
years of professional experience

Work History

Food Runner

The Lodge of Dawn Ranch
05.2022 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Busser

The Lodge of Dawn Ranch
05.2022 - Current
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Trained new staff in bussing and cleaning procedures.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.

Education

High School Diploma -

Santa Rosa High School
Santa Rosa, CA
06-2020

Skills

  • Quick learner and have strong work ethic
  • Teamwork and collaboration
  • Customer service
  • Bussing tables
  • Cleaning and sanitizing
  • Safe food handling
  • Hospitality service expertise
  • Cleanliness
  • Server support
  • Supply restocking
  • Heavy lifting
  • Fine dining

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Food Runner

The Lodge of Dawn Ranch
05.2022 - Current

Busser

The Lodge of Dawn Ranch
05.2022 - Current

High School Diploma -

Santa Rosa High School