Kiana Yarbrough

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Worked along an Opthalmic Surgeon to pick lenses for patients and to schedule patients for surgery.
• Gave Pre-operative and Post-operative instructions to patients prior to surgery

Trained/precepted ER techs to all of the following:

• Obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
• Quickly responding to codes and cardiac monitor alarms.
• Assisting with resuscitation, CPR and emergency airway procedures.
• Collecting basic samples, labeled specimens properly and transferred to laboratory for testing.
• Applying orthopedic devices like traction and OCL splints.
• Phlebotomy: Drawing labs peripherally following state guidelines and using safety precautions.
• Assisted and prepped for moderate sedation's such as setting up the monitor and/or holding traction during procedures.
• Swab testing such as COVID-19, Flu, Strep, MRSA and wounds.
• Laceration set-up/prep, following with basic wound care.
• Sterile processes such as urinary straight catheters.
• Facilitated transfer of patients throughout medical facility and between departments when needed.

• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.