Kiana Joy Marte
LASVEGAS,NV
Summary
Accomplished hospitality professional with over 5 years of housekeeping experience. Proven expertise in maintaining cleanliness standards, enhancing guest satisfaction, and fostering teamwork in high-pressure environments. Aiming to leverage leadership and organizational skills in a Housekeeping Manager role to optimize operations and elevate service quality.
Overview
5
5
years of professional experience
Work History
Guest Room Attendant
The Cosmopolitan
LASVEGAS
05.2021 - Current
Ensured guest rooms and assigned areas met hotel cleanliness and quality standards.
Demonstrated strong attention to detail when cleaning, organizing, and preparing guest rooms.
Delivered courteous customer service to enhance guest satisfaction.
Collaborated with housekeeping team to complete daily assignments and support department objectives.
Managed time efficiently while working in a fast-paced hospitality environment.
Followed established safety, sanitation, and housekeeping procedures.
Communicated with team members and other hotel departments to help ensure guest needs were addressed.
Consistently demonstrated reliability, teamwork, and professionalism.
Education
Sunrise High School
LASVEGASSkills
- Housekeeping OperationsCustomer ServiceTeamwork & CollaborationCleaning & SanitationAttention to DetailTime ManagementOrganizationGuest ServiceWorking in a Fast-Paced EnvironmentProfessional Communication
- Room inspection
- Safety compliance
- Cleaning techniques
Timeline
Guest Room Attendant
The Cosmopolitan
05.2021 - Current
Sunrise High School