Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Kiani Acevedo

Kiani Acevedo

Las Vegas,NV

Overview

19
19
years of professional experience

Work History

Sales-Custumer Service

MGM International
01.2024 - Current
  • Increased team productivity with effective communication and collaboration strategies.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.

Barista

Nordstrom
10.2021 - Current
  • Provided specific orders to customers
  • Identified clients individual needs to create a clean and inviting environment.

VIP Area Sales

T-Mobile Arena
02.2018 - Current
  • Collaborated with a team to redesign and remodel the store to provide a better buying experience for customers
  • Created personalized promotions for customers.

VIP Area Sales

T-Mobile Arena
02.2018 - Current
  • Collaborated with a team to redesign and remodel the store to provide a better buying experience for customers
  • Created personalized promotions for customers.

Executive Secretary

Deen Auto Sales
01.2023 - 12.2024
  • Handled confidential information in professional manner.
  • Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.

Customer Service / Sales

Macy's West
10.2005 - 12.2008
  • Handled sales to reach month goals of opening seven store credit card
  • Managed operations of inventory and design.

Education

Specialist In Psychology - Clinical Child Psychology

Inter American University of Puerto Rico Metropolitan Campus
San Juan, PR

Skills

  • Problem solver (Expert)
  • Purpose driven (Experienced)
  • Leadership (Experienced)
  • Task management (Expert)
  • Customer service (Expert)
  • Team leadership (Expert)
  • Efficiency improvement (Expert)
  • Sales

Hobbies and Interests

My hobbies are serving my community as mental and emotional health safe space. I'm a tarot reader, reiki master who also help people find a balance is their everyday life. When I'm not doing any of that you can find me in nature with my camera.

Timeline

Sales-Custumer Service

MGM International
01.2024 - Current

Executive Secretary

Deen Auto Sales
01.2023 - 12.2024

Barista

Nordstrom
10.2021 - Current

VIP Area Sales

T-Mobile Arena
02.2018 - Current

VIP Area Sales

T-Mobile Arena
02.2018 - Current

Customer Service / Sales

Macy's West
10.2005 - 12.2008

Specialist In Psychology - Clinical Child Psychology

Inter American University of Puerto Rico Metropolitan Campus

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Kiani Acevedo