Kiani Dean

Work History

Horizon Recuperative Care

Los Angeles, CA

09.2024 - 12.2024

Investigated and reported on homeless residents' health concerns to effectively advocate for individual quality medical care and sustained housing.
Successfully connect homeless residents to their primary care, and mental health providers for continued care after hospital release.
Maintained updated records of daily primary care and wound care.
Worked with outside agencies to improve care for homeless residents.
Directed and guided the care team in effective patient care strategies and compliance requirements.
Coordinated doctor appointments and followed up with medical offices to confirm pending authorization for approved specialty referrals.
Assessed new and readmitted patients for medical concerns and risks.

Vynca Care

01.2024 - 07.2024

Facilitated communication between homeless individuals and primary doctor offices.
Managed caseloads effectively, prioritizing needs and ensuring timely access to necessary services for homeless patients.
Successfully connected homeless patients with local resources.
Completed PHQ-9 assessments and connected patients with mental health resources.
Used motivational interviewing to educate, support, and motivate change.
Prepared and submitted reports on homeless patient outcomes and service utilization to management and funding sources.
Created a plan of care to assist homeless patients in reducing problems or barriers to achieving optimal health.
Consulted with staff on resolution of complex service issues.

Golden State Recuperative Care

01.2022 - 01.2024

Maintained daily living standards by assisting homeless residents with personal hygiene needs, and linkage to housing, mental health, and primary care resources.
Submitted extension requests to health insurance plans for continued medical oversight and medication management for homeless residents.
Maintained updated records for daily services, and a comprehensive resource list.
Submitted ECM and HHSS referrals for housing navigation and enhanced care management.
Utilized technology and healthcare information systems to streamline care coordination and documentation processes.
Maintain professional relationships with shelter programs, doctor offices, and resource centers.

Home At Last

01.2021 - 01.2022

Conducted initial risk assessments to identify any immediate concerns or needs for homeless residents' intervention.
Coordinated the intake process, ensuring all required documentation was collected and processed.
Provided information and referrals to clients for additional resources and support services.
Monitored client progress and updated case files accordingly.
Conducted follow-up communication with clients to evaluate satisfaction and outcomes of services provided.
Maintained accurate and up-to-date records of client interactions and services provided.
Utilized case management systems to track client cases from intake through to completion.
Addressed and resolved client concerns or complaints related to the intake process

Homeland Security TSA

Los Angeles, Ca

10.2017 - 12.2021

Protected vessels, passengers and crew by testing items and individuals for explosive material residue.
Utilized metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo.
Searched individuals and baggage for weapons and other prohibited items.
Upheld strong customer service standards while completing screenings.
Monitored and conducted passenger screening.
Completed thorough zone searches to check for physical tampering and restricted items.
Worked with local and federal law enforcement agents to apprehend suspicious individuals.
Used x-ray scanners to check luggage and carry-on items for unauthorized materials.
Assisted passengers with disabilities in walking through screening checkpoints.