Summary
Overview
Work History
Education
Skills
Timeline
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Kiani Gholston

Tampa,FL

Summary

Proven leader at McDonald's, adept in teamwork and collaboration, enhanced team productivity through effective problem-solving and workflow improvements. Achieved higher customer satisfaction by prioritizing service quality and swift issue resolution. Excelled in team motivation and supervision, demonstrating a commitment to excellence and operational efficiency.

Overview

3
3
years of professional experience

Work History

Team Leader

McDonald's
06.2021 - Current
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Enhanced team productivity by implementing efficient task delegation and regular performance evaluations.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
  • Improved operational workflows, enabling team to handle increased workloads without compromising quality.

Education

High School Diploma -

King High School
Tampa, FL

Skills

Teamwork and Collaboration

Problem-Solving

Attention to Detail

Team motivation

Team Supervision

Overseeing Daily Activities

Daily workflow improvement

Timeline

Team Leader

McDonald's
06.2021 - Current

High School Diploma -

King High School

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Kiani Gholston