Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kianna Craig

Louisiville,KY

Summary

Motivated individual with business and willingness to take on challenging roles. Quick learning with technical know-how, expert within inventory needs

Overview

6
6
years of professional experience

Work History

Business Associate

CarMax
Louisiville, KY
08.2024 - Current
  • Provided support to the sales team on a daily basis.
  • Developed and maintained customer relations by providing prompt, courteous service.
  • Responded promptly to customer inquiries and complaints.
  • Maintained accurate records of customer interactions and transactions.
  • Performed administrative duties such as filing, data entry.

Server

Norfolk Waterside Marriott
Norfolk, Va
04.2023 - Current
  • Served Breakfast, Lunch and Dinner to a wide range of customers per shift
  • Memorize over 30 items and rotating seasonal specials in order to give informed recommendations
  • Successfully resolved conflict resulting in customer satisfaction
  • Greeted customers and developed relationships resulting in customer loyalty
  • Maintain and enforce cleanliness throughout the restaurant
  • Formally trained new hires on menu items, computer systems, company standards and customer service expectations

Logistics

US Navy
06.2019 - 03.2023
  • Coordinate shipping and receiving processes including scheduling drivers, analyzing shipments, and managing inventory valued above millions
  • Scheduled inventory was done in a timely manner while always having 100% accountability over aircraft materials at all times
  • Controlled 10 storerooms and inspected and cleaned them daily
  • Formally trained new sailors on logistic protocols, inventory and knowledge on customer services
  • Create weekly reports for senior leadership on shipments and issues and conduct data entry

Cashier

Walmart
Louisville, Ky
03.2019 - 06.2019
  • Manage and process sales transactions, interface with customers, and provide a high-quality dining experience for guests
  • Complete training in the internal POS system
  • Implement process improvements to enhance operational efficiency

Education

Nursing -

Old Dominion University
Norfolk, US
06.2025

Skills

  • Microsoft Excel
  • Health and safety management
  • Strategic planning
  • Coachability
  • Conflict resolution

References

  • Brandy Bowman, Manager, 757-777-7042
  • Taylor Epstein, Coworker, 301-787-3961

Timeline

Business Associate

CarMax
08.2024 - Current

Server

Norfolk Waterside Marriott
04.2023 - Current

Logistics

US Navy
06.2019 - 03.2023

Cashier

Walmart
03.2019 - 06.2019

Nursing -

Old Dominion University

Similar Profiles

CREATE PROFILE