Administrative Assistant/ Marketing Assistant 1 Year 8 Months Calcean Minerals & Material LLC | 05.2024 - 01.2026
Generated Bill of Lading (BOL) and Certificate of Analysis (COA) for client shipment orders to facilitate accurate and timely deliveries Processed weekly payroll and managed new hire paperwork, background checks, drug screenings, and vendor onboarding to ensure compliance and efficiency Coordinated various marketing projects and campaigns to support brand visibility and engagement Assisted in preparing samples, running experiments, and recording data for each shipment. Show Description
Correspondence Examination Technician 3 Years 5 Months Internal Revenue Service | 08.2020 - 01.2024
Evaluated correspondence and researched databases to support tax returns under examination Analyzed tax return issues, gathered data, and provided solutions for audits Communicated with taxpayers about requirements for various tax credits in both oral and written formats. Show Description
Member Solutions 2 Years 6 Months Call Federal Credit Union | 01.2017 - 07.2019
Managed inbound and outbound collection calls to address member inquiries and resolve issues Developed payment arrangements and coordinated account management to support member financial stability Collaborated with attorneys on foreclosure, repossession, bankruptcy, garnishment, and collection cases to ensure compliance and protect member rights Handled total loss claims to ensure proper resolution Show Description