Kianna Edwards

Actively recruiting for all front of house and back of house positions in spa including Massage Therapists, Fitness Trainers, Estheticians, Hairstylist, Nail Technicians, Custodians, Line Cooks, Engineers, Guest Relations Receptioniats and Sales Receptionists. Planning and carrying out biweekly/ monthly new hire orientation. Attending local job fairs. Assisting HR Director and HR Business Partners as needed.

Carried out administrative tasks in HR office. Answered phones, managed calendars and emails delivered and picked up mail. Actively participated in planning employee engagement celebrations and activities. Assisted Recruiters with phone screens and scheduled interviews.

Oversaw daily operations, maintained department budget and revenue goals. Made work schedules, completed biweekly payroll, attended weekly management meetings with all property managers and executive leaders. Assisted team as needed.

Oversaw daily operations. Maintained department revenue goals and assisted team as needed.

Answered phones, scheduled spa, salon and fitness appointments for individuals and groups. Answered any questions about arrival procedures, hours of operation, spa amenities and services.

Checked in guests for spa services, booked future spa services, processed payments, answered all questions and concerns regarding spa amenities and services.

Oversaw daily operations. Supervised staff and children in all areas.

Check in / check out processes. Supervised children between the ages of 6 months to 12 years old. Kept all areas clean and safe for children.