KIANNA JONES
Denison,USA
Summary
Dedicated and compassionate Emergency Medical Technician (EMT) with a strong background in customer service and team leadership. Experienced in handling high-pressure situations efficiently, precisely, and calmly to ensure optimal patient outcomes. Skilled in providing critical emergency care, conducting thorough patient assessments, and collaborating with medical teams. Effective communicator with patients, families, and healthcare professionals, seeking to utilize extensive skills and dedication to patient care as a Paramedic.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Texoma Medical Center
12.2024 - Current
- Coordinated with healthcare teams to ensure timely delivery of services and interventions.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Floor Manager
Urban Air Adventure Park
08.2023 - 12.2024
- Ensured smooth daily operations through effective team management.
- Facilitated conflict resolution to uphold a positive workplace atmosphere.
- Educated new hires on procedures and customer service standards.
Server
Cheddars Scratch Kitchen
09.2022 - 08.2023
- Ensured a pleasant dining experience through attentive service and order accuracy.
- Resolved customer complaints swiftly to ensure satisfaction.
- Guaranteed accuracy in service and environment.
Park Lead
Urban Air Adventure Park
08.2021 - 04.2022
- Engaged with guests to elevate their experience.
- Consistently adhered to safety guidelines to ensure a secure environment.
- Quickly adjusted to new responsibilities and assignments
Education
Associate in Applied Science (A.A.S) -
Grayson College
Denison, TexasHigh School Diploma -
Denison High School
Denison, Texas05.2023
Skills
- Patient Advocacy
- Team Collaboration
- Medical Knowledge
- Communication
- Patience
- Adaptability
- Active listening
Certification
• ALCS
• PALS
Timeline
Patient Care Technician
Texoma Medical Center
12.2024 - Current
Floor Manager
Urban Air Adventure Park
08.2023 - 12.2024
Server
Cheddars Scratch Kitchen
09.2022 - 08.2023
Park Lead
Urban Air Adventure Park
08.2021 - 04.2022
Associate in Applied Science (A.A.S) -
Grayson College
High School Diploma -
Denison High School
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