Kianna Richardson
Social Work
Parkville,MD
Summary
Compassionate Social Worker with 12 years of comprehensive experience providing social services to various groups of people to aid with day-to-day issues. Well-versed in assessing client strengths, advocating for client resources, and conducting thorough home and community visits. Kind and respectful professional with demonstrated conflict-resolution skills and strong decision-making abilities.
Overview
13
13
years of professional experience
Work History
Social Worker I- Team Lead
Baltimore County Department of Social Services
Essex, Maryland
10.2021 - Current
- Successfully served as team lead for the Homeless Prevention Program and provided interim supervisory support to a team of five case managers while managing an individual caseload
- Provides direct professional social work services to a caseload of 40 households in a specialized homeless prevention population
- Ensures Eviction Prevention dollars are expended to assist Baltimore County residents facing homelessness, and ensures program compliance and outcomes meet grant goals
- Provides case management services using strength-based interventions
- Makes home visits and evaluates living/environmental conditions
- Partners with landlords and clients to address rental history, arrearages, and re-housing efforts, as needed
- Assists in evaluating individual needs and developing service plans to address housing stability
- Builds a collaborative working environment with other human services professionals in behavioral health, education, legal, employment, and welfare agencies to meet the client's needs
- Participates as needed in the agency’s mandated obligation to provide mass care and shelter under the direction of the County or State Emergency Operations Center
- Effectively provides phone coverage to Baltimore County’s Homeless Services’ Coordinated Entry Department.
Psychotherapist/Case Manager/Clinical Intern
Taylor Wellness Center, Inc.
Pikesville, Maryland
06.2020 - 06.2021
- Provided weekly therapeutic services to up to 8 children, adolescents, adults, and families in a private practice setting experiencing difficulties with anxiety, depression, life transitions, grief, relationship struggles, trauma, and multicultural issues using Cognitive Behavioral Therapy, Strength-Based, Motivational Interviewing and Mindfulness techniques such as guided imagery, breathing, and visualization with 85% attendance rate
- Conducted intakes, psychosocial, and needs assessments
- Served on the interdisciplinary team to assist clients with a quality continuum of care and documented all client interactions and interventions in electronic charting systems.
Support Specialist
Catholic Charities of Baltimore
Baltimore, Maryland
05.2019 - 01.2020
- Managed a caseload of 10 low-income college students and assisted with obtaining necessary support services to stay in school and persist to graduation
- Partnered with other organizations and service providers at Community College of Baltimore County and the community to ensure students received effective support for primary and mental health, housing, academic services, childcare, food, employment, transportation, and governmental benefits.
Graduate-level Social Work Intern
Psychiatric Center Chartered, Inc.
Washington, D.C.
08.2018 - 04.2019
- Provided clinical care management in an outpatient setting for adult consumers (ages 21 and up) with mental health or substance abuse disorders referred from the District of Columbia's Department of Behavioral Health, including linking consumers to community resources, communication, and follow-up. Conducted extensive outreach efforts to increase consumer engagement which helped increase agency enrollment and participation by 25%. Co-facilitated and observed group therapy sessions with consumers experiencing mental health and/or substance abuse diagnoses using motivational enhancement and cognitive behavioral therapy to develop tools for recovery and decreased chances of relapse.
Correctional Support Specialist/Forensic Case Manager
Catholic Charities the Archdiocese of Washington D.C.
Washington , D.C.
04.2016 - 05.2019
- Interviewed and assessed over 50 individuals a year referred by the Charles County Detention Center's jail mental health program before discharge for direct services from community providers and developed case plans including short-term goals and tasks
- Collaborated with the Charles County Courthouse system where judges, prosecutors, and defense attorneys offered voluntary alternative dispositions in substance abuse and mental health community treatment to approximately 20 individuals a year identified by the detention center and where incarceration was diverted or sentencing reduced
- Served as a member of the multi-disciplinary clinical care team at the Detention Center
- Attended court hearings and presented recommendations; participated in meetings and case conferences with treatment professionals, community services providers, and Court personnel
- Coordinated client referrals for psychiatric, emotional, substance abuse, legal, medical, dental, educational, recreational, food, vocational, employment, housing, and government benefits.
Community Supports Coordinator/Recreation Program Manager/Office Manager
The Arc Prince George’s County
Largo, Maryland
07.2011 - 04.2016
- Ensured that the caseload of fifteen consumers receiving support and their caregivers were familiar with their budget and that they utilized the funds according to the service funding plan
- Operated and managed a year-round adult recreation program (“Out on the Town”) for approximately thirty-six individuals with intellectual and/or developmental disabilities and four staff members
- Managed and reconciled purchase of services database for 200+ clients, with over $1 million budget
- Coordinated all department functions for a team of twelve employees and supervised six office assistant assistants with intellectual/developmental disabilities to help develop and increase their administrative skills to obtain future employment opportunities.
Education
Licensed Master Social Worker- #27070 -
Maryland Board of Social Work Examiners
Baltimore, MD04-2021
Master of Science - Social Work- Clinical
Catholic University of America
Washington D.C.01.2021
Master of Science - Human Services Nonprofit Management and Leadership
Capella University
Minneapolis, MN09-2013
Skills
Soft Skills
- Leadership and Management
- Cultural Competency and Implicit Bias
- Patient-Centered Care
- Compliance and case management
- Partnership building and collaboration
- Crisis Intervention Techniques
- Psychosocial assessment
Technical Skills and Electronic databases
- Microsoft Office products
- Workday
- SharePoint
- Yardi
- Homeless Management Information Systems (HMIS)
- ICANotes)
Accomplishments
- Awarded Baltimore County Department of Social Services Community-Based Services Division’s Exceptional Team Award in Homeless Services on 6/17/22- helped to build two new units and served thousands of clients facing housing crises, housing insecurity and eviction resulting from the COVID-19 pandemic.
- Experience in collecting data for over a $2 million program to collaborate with senior management.
- Efficiently managed and diverted evictions for a housing complex with 13 individuals/families facing eviction within 24 hours; assisted with over $149,000 in emergency rental assistance funding.
- Effectively served as department liaison on the Executive Director's Transition Team for The Arc Prince George's County in 2015 decreasing the new Executive Director’s onboarding length by 20%.
- Utilized successful marketing strategies which resulted in free and discounted event tickets saving the organization more than $75,000 in 4 years and a 50% growth of consumer base.
Treatment Modalities
Experience working with individuals, families, and groups:
- Cognitive Behavioral Therapy
- Trauma-Informed Therapy
- Motivational Interviewing
- Strength-based Therapy
- Mindfulness Techniques
Timeline
Social Worker I- Team Lead
Baltimore County Department of Social Services
10.2021 - Current
Psychotherapist/Case Manager/Clinical Intern
Taylor Wellness Center, Inc.
06.2020 - 06.2021
Support Specialist
Catholic Charities of Baltimore
05.2019 - 01.2020
Graduate-level Social Work Intern
Psychiatric Center Chartered, Inc.
08.2018 - 04.2019
Correctional Support Specialist/Forensic Case Manager
Catholic Charities the Archdiocese of Washington D.C.
04.2016 - 05.2019
Community Supports Coordinator/Recreation Program Manager/Office Manager
The Arc Prince George’s County
07.2011 - 04.2016
Licensed Master Social Worker- #27070 -
Maryland Board of Social Work Examiners
Master of Science - Social Work- Clinical
Catholic University of America
Master of Science - Human Services Nonprofit Management and Leadership
Capella University
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