Kianna Salas Verbic
Kansas City
Summary
Detail-oriented security supervisor with extensive experience in safety protocol enforcement and security system monitoring. Proficient in utilizing surveillance technology and conducting risk assessments to ensure compliance with security regulations. Skilled in managing multiple tasks under pressure, with a strong focus on problem-solving and prioritization. Seeking to apply analytical skills and communication abilities in a risk management or administrative support role.
Overview
3
3
years of professional experience
Work History
Security Supervisor
Sunstates Security
Kansas City
12.2024 - Current
- Managed daily security operations across multiple client locations.
- Supervised surveillance systems, ensuring prompt identification of suspicious activities or incidents.
- Instructed new security personnel on established protocols and operational procedures.
- Provided excellent customer service to clients and visitors on-site.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
Security Guard
Allied Universal Security Services
Kansas City
03.2024 - 12.2024
- Documented daily activities and observations in shift logs for record-keeping.
- Reported incidents and breaches to appropriate authorities for further investigation.
- Facilitated customer service through visitor assistance and inquiry responses.
- Assessed guest identification and employee credentials to validate entry onto premises.
- Logged visitor data in system, maintaining precise and secure records.
Customer Service Representative
Nations Benefits
Overland Park
02.2023 - 02.2024
- Assisted customers with account setup and management.
- Developed strong relationships with customers by providing personalized assistance and support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed positive relationships with customers through friendly interactions.
- Performed data entry for new accounts and transactions.
Warehouse Lead
Amazon
Kansas City
08.2022 - 03.2023
- Operated warehouse equipment to efficiently move and organize inventory.
- Used computer and company software to enter shipment and inventory records.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
High School Diploma -
Piper High School
Kansas City, KS05-2022
Skills
- Customer service
- Technologically proficient
- Visitor management
- Record maintenance
- Security protocols
- Incident reporting
- Team leadership
- Training and development
- Attention to detail
- Time management
- Clerical support
- Microsoft office / Google
- Data management
Timeline
Security Supervisor
Sunstates Security
12.2024 - Current
Security Guard
Allied Universal Security Services
03.2024 - 12.2024
Customer Service Representative
Nations Benefits
02.2023 - 02.2024
Warehouse Lead
Amazon
08.2022 - 03.2023
High School Diploma -
Piper High School
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