Kianna Victorin
PALM BAY,FL
Summary
Dynamic Assistant General Manager with a proven track record at McDonald's, excelling in inventory control and team leadership.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant General Manager
McDonald's
Palm Bay, FL
09.2023 - Current
- Lead daily restaurant operations, including staff supervision, scheduling, and workflow management.
- Oversee financial management, inventory control, and operational compliance with company standards.
- Enhance customer experience through service excellence and problem-solving.
- Mentor team members to improve performance and develop leadership skills.
- Graduated from Hamburger University's Leadership Program, demonstrating advanced management capabilities.
Shift Manager
McDonald's
Palm Bay, FL
09.2020 - 01.2022
- Supervised shifts, ensuring team productivity and adherence to brand standards.
- Managed inventory, cash handling, and operational processes.
- Supported team development and training to maintain high performance and customer satisfaction.
Education
Associate's Degree - Business Administration
Eastern Florida State College
Palm Bay, FL05.2027
High School Diploma -
Heritage High School
Palm Bay, FL05.2021
Skills
- Food Safety & Sanitation
- Inventory Control & Cost Management
- Business Operations Understanding
- Time Management & Organization
- Team Leadership & Staff Training
- Adaptability in Fast-Paced Environments
- Schedule management
Certification
- Hamburger University Graduate
- ServSafe Certified
- Bloodborne Pathogens Certification
- Medical Delivery Driver Certification
Timeline
Assistant General Manager
McDonald's
09.2023 - Current
Shift Manager
McDonald's
09.2020 - 01.2022
Associate's Degree - Business Administration
Eastern Florida State College
High School Diploma -
Heritage High School