Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ISRAEL DEFENDER

McLaughlin

Summary

Offering strong interpersonal skills and genuine interest in customer service. Brings ability to quickly learn and adapt to processes and procedures necessary for various roles. Ready to use and develop communication and customer service skills.

Experienced with accurate data entry and efficient information management. Track record of maintaining data integrity and fostering collaborative team environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Blackjack Dealer

Prairie Knights Casino
01.2024 - Current
  • Managed player disputes and resolved issues in a timely manner, fostering a positive gaming atmosphere.
  • Supported new dealer training initiatives by mentoring incoming employees on proper techniques and procedures.
  • Increased customer satisfaction ratings through attentive service that catered to individual preferences regarding gameplay style or betting habits.

Office Clerk/ Asistant

Standing Rock Sanitation Service, Inc.
08.2022 - 12.2023
  • Entered data into QuickBooks
  • Assisted with truck-related tasks/ Truck Maintenance
  • Excellent communication skills, both verbal and written.
  • Aided in timely completion of projects with accurate data entry, proofreading, and editing tasks.
  • Efficiently managing incoming correspondence, sorting mail, and routing documents to appropriate recipients.
  • Maintained up-to-date employee files by regularly updating contact information, and other relevant documentation as needed.
  • Maintained a professional atmosphere in the office by greeting visitors directing and managing incoming phone calls efficiently.
  • Maintained accurate customer records with data entry and organization.

Education

Electrical Apprentice Program -

AETech Electrical Training Center
Rapid City, SD

High School Diploma -

Marty Indian School
Marty, SD
05-2021

Associate of Science - Information Technology

Sitting Bull College
Fort Yates, ND.
05-2027

Skills

  • - Proficient in using hand and power tools
  • Familiar with electrical codes, safety practices, and blueprint reading
  • Computer proficiency
  • Strong attention to detail and commitment to high-quality work
  • Reliable, hardworking, and a quick learner
  • Works well both independently and as part of a team
  • Willing to travel and work overtime as needed
  • Conflict management
  • Customer service
  • Client relations
  • Technical support

Certification

  • - South Dakota Electrical Apprentice License
  • - CPR Certification
  • - Construction Safety and Health Certification

Timeline

Blackjack Dealer

Prairie Knights Casino
01.2024 - Current

Office Clerk/ Asistant

Standing Rock Sanitation Service, Inc.
08.2022 - 12.2023

Electrical Apprentice Program -

AETech Electrical Training Center

High School Diploma -

Marty Indian School

Associate of Science - Information Technology

Sitting Bull College

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