Kianti Smith
Shreveport,LA
Summary
Dynamic and reliable professional with experience at Walmart and Whataburger, excelling in customer service and stock management. Proven ability to optimize product availability and enhance customer satisfaction through effective communication and attention to detail. Skilled in cash handling and maintaining safety protocols, ensuring a positive shopping experience.
Overview
4
4
years of professional experience
Work History
Overnight Stocker
Walmart
Shreveport, LA
02.2025 - Current
- Stocked shelves with merchandise to ensure product availability and presentation
- Assisted customers by locating products and answering inquiries
- Operated warehouse equipment safely, following all safety protocols
- Collaborated with team members to meet overnight stocking goals
- Maintained cleanliness of work area to promote a safe environment
- Adapted quickly to changes in product placement and store layout
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Cashier
Whataburger
Shreveport, LA
03.2023 - 02.2025
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted customers with inquiries, providing product knowledge and recommendations.
- Collaborated with team members to ensure timely service during peak hours.
- Trained new cashiers on procedures, enhancing team performance and service quality.
- Resolved customer complaints effectively, fostering positive relationships and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Delivery Driver
Pointpickup
01.2022 - 02.2023
- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Communicated effectively with customers to ensure satisfaction and resolve issues promptly.
- Navigated routes using GPS technology, optimizing delivery times and reducing fuel consumption.
- Maintained vehicle cleanliness and performed routine inspections to ensure operational safety.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Education
Associates - Veterinary Assisting
Ashworth College
Shreveport, LA01-2016
High School Diploma - General Studies
Huntington High School
Shreveport, LA05-2010
Skills
Stocking shelves
Stock rotation
Pallet jack operation
Product restocking
Heavy lifting
Maintaining safety
Stock replenishment
Label reading
Product inspection
Customer assistance
Cash handling
Money handling
Customer relations
Cash register operation
Attention to detail
Time management skills
Customer service excellence
Reliability and punctuality
Positive attitude
Valid Driver's license
Dependable and reliable
Safe driving
GPS and route planning
Safe driving record
Order verification
Timeline
Overnight Stocker
Walmart
02.2025 - Current
Cashier
Whataburger
03.2023 - 02.2025
Delivery Driver
Pointpickup
01.2022 - 02.2023
Associates - Veterinary Assisting
Ashworth College
High School Diploma - General Studies
Huntington High School