Seasoned customer service professional competent in organizing deliveries, dispatching drivers and resolving customer concerns. Detail-oriented, responsive, and adaptable to changing conditions. Proficient in logistics regulations and procedures.
Overview
12
12
years of professional experience
Work History
Delivery Coordinator
The Home Depot Inc
Manhattan, New York
11.2020 - Current
Managed communication between customers and delivery teams effectively.
Coordinated delivery schedules for customer orders across multiple locations.
Oversaw inventory management to ensure product availability for deliveries.
Cashier Team Lead
Walgreen's Pharmacy
New York, New York
04.2017 - 11.2020
Supervised cashier team to ensure efficient customer service and accurate transactions.
Trained new cashiers on register operation and customer interaction techniques.
Managed cash register operations, including balancing cash drawers at shift end.
Daycare Assistant Teacher
Tremont Crotona Day Care Center
New York
07.2014 - 08.2014
Assisted lead teacher in implementing lesson plans and classroom management strategies.
Supported daily activities by engaging children in educational play and learning.
Supervised children during outdoor play to ensure safety and engagement.