Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kiara Barlow

Richmond,VA

Summary

Healthcare professional with nearly 10 years of experience in patient care and support roles. Proven expertise in documentation management and collaborative practices, driving compliance and operational efficiency. Focus on enhancing patient safety across diverse healthcare environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Health Care Customer Service

Teleperformance
Remote
07.2022 - 10.2025
  • Reviewed applications to assess eligibility for programs and services based on established criteria.
  • Guided individuals through paperwork, ensuring accurate and complete form submission.
  • Acted as first point of contact to answer inquiries, explain program benefits, and outline deadlines.

Sterile Processing Technician II

Cross Country Medical Staffing
Gainesville, USA
08.2018 - 05.2022
  • Collaborated with healthcare teams to uphold infection-free environments and enhance patient care coordination.
  • Managed inventory and tracked instrumentation, ensuring compliance and operational efficiency.
  • Conducted regular audits of sterilization processes, resulting in improved infection control and patient safety.
  • Ensured proper handling of sterile surgical tools, promoting patient safety across specialties.

Sterile Processing Technician

Bon Secours
Richmond, USA
06.2012 - 08.2018
  • Sterilized and organized surgical instruments to support safe and efficient procedures in operating rooms.
  • Collaborated with surgical teams to maintain operational flow and uphold patient safety standards.
  • Managed inventory and documentation with IT systems to ensure resource availability for sterile processing.

Education

Diploma - Medical Office Administration

Herzing University
Milwaukee, WI
04-2026

Certificate - Certified Sterile Processing Technician

Fortis College
Richmond, VA
01-2016

Diploma -

Armstrong High School
Richmond, VA
06-2011

Associate of Science - Insurance Billing And Coding Specialist

Herring University
Milwaukee, WI
06-2026

Skills

  • Customer relationship management
  • Call handling
  • Document management
  • Organizational abilities
  • Time management
  • Microsoft Office
  • Computer proficiency
  • Communication skills

Certification

  • CPR Certification
  • BLS Certification
  • Tuberculosis
  • OSHA Hazard Communication Standard Training
  • HIPPA

Timeline

Health Care Customer Service

Teleperformance
07.2022 - 10.2025

Sterile Processing Technician II

Cross Country Medical Staffing
08.2018 - 05.2022

Sterile Processing Technician

Bon Secours
06.2012 - 08.2018

Diploma - Medical Office Administration

Herzing University

Certificate - Certified Sterile Processing Technician

Fortis College

Diploma -

Armstrong High School

Associate of Science - Insurance Billing And Coding Specialist

Herring University
Kiara Barlow