Kiara Delgado
Orlando,FL
Summary
Dynamic co-owner and Executive Director at FL Bakery & Restaurant, I excelled in human resources management and process optimization, driving operational efficiency and enhancing employee engagement. My strategic marketing initiatives significantly boosted brand visibility, while my expertise in payroll administration ensured financial accuracy and compliance. Passionate about fostering growth and innovation.
Overview
9
9
years of professional experience
Work History
Co-Owner & Executive Director of Administration
FL Bakery & Restaurant
Orlando, USA
05.2020 - 05.2025
- Co-founded and grew multiple bakery locations across Florida and Puerto Rico, overseeing daily operations and long-term strategy.
- Managed HR functions: hiring, onboarding, payroll, scheduling, and employee relations for 50+ employees.
- Implemented office systems, inventory control, and financial procedures that streamlined operations and reduced costs.
- Coordinated with accountants, attorneys, and vendors to ensure business compliance and financial health.
- Developed and executed marketing campaigns, brand identity, and social media presence.
- Supervised seasonal décor, events, and merchandise strategies to drive customer engagement and sales.
Administrative Assistant & HR Management
Panaderias Rafael Roman
Hatillo, Puerto Rico
08.2016 - 06.2018
- Provided administrative and HR support for small businesses, including payroll, invoices, vendor management, and office setup.
- Specialized in administration and bookkeeping tasks to help businesses optimize time and resources.
- Developed and implemented office policies to enhance efficiency.
- Managed day-to-day operations of the office, including budgeting, purchasing, personnel management, payroll processing, and financial reporting.
- Organized and maintained documents, files and records.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Reconciled bank statements with internal financial records regularly.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Ensured accuracy in all accounting entries and records.
- Generated invoices for clients and tracked payments received from customers.
- Resolved billing discrepancies with vendors or customers promptly.
- Handled sensitive financial information with confidentiality and integrity.
Education
Bachelor’s Degree - Office Systems
University of Puerto Rico
Utuado05-2016
Skills
- Human resources management
- Payroll administration
- Recruitment and hiring
- Employee training and development
- Vendor and supplier management
- Business development strategies
- Process optimization and compliance
- Marketing and social media coordination
- Brand management
- Clerical support
- Organization and time management
- Office administration
- Bookkeeping basics
- QuickBooks experience
Accomplishments
- Built a recognized brand from scratch with successful expansion into multiple locations.
- Implemented HR and payroll systems for smooth business operations.
- Managed multimillion-dollar company assets and resources with proven results.
- Recognized for leadership, organization, and entrepreneurial vision.
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Co-Owner & Executive Director of Administration
FL Bakery & Restaurant
05.2020 - 05.2025
Administrative Assistant & HR Management
Panaderias Rafael Roman
08.2016 - 06.2018
Bachelor’s Degree - Office Systems
University of Puerto Rico