Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kiara Escarcega

Hennessey

Summary

I possess a strong aptitude for customer service, consistently delivering exceptional support by actively listening to clients, addressing their needs with empathy, and resolving issues efficiently. My meticulous attention to detail ensures accuracy and high-quality outcomes in all tasks I undertake. I thrive in collaborative team environments, leveraging strong interpersonal skills to foster positive relationships, contribute innovative ideas, and drive collective success. Punctuality is a priority for me, and I make every effort to arrive on time and prepared, demonstrating reliability and respect for organizational standards. As an overachiever, I am deeply committed to exceeding expectations, continuously seeking opportunities for growth, and taking initiative to deliver results that surpass established goals.

Overview

6
6
years of professional experience

Work History

Beauty Advisor

Ulta
08.2024 - Current
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.

Warehouse - staging

Amazon
09.2023 - 01.2024
  • My duties were, line worker grabbing and scanning packages that go out to different departments then out to customers.

Online Grocery Associate

Walmart
07.2022 - 08.2023
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.

Stylist

Maurices
07.2022 - 01.2023
  • As a stylist, I would help people choose an outfit for any occasion, also including steaming clothes, cash register and displaying outfits for customers to view.

Maintenance Technician

Walmart
06.2020 - 06.2021
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.

Animal Caretaker

SPCA
01.2019 - 08.2019
  • As an animal caregiver I performed various daily routines for the animals such as providing food, water and maintaining the cleanliness of the environment that the animals resided in throughout the shelter.
  • Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
  • Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.

Education

High school or equivalent - General studies

Hennessey High School
Hennessey, OK
05.2018

Skills

  • Animal Care (1 year)
  • Customer Service (1 year)
  • Organizational Skills
  • Bilingual
  • Customer service
  • Organization and multitasking
  • Cash handling
  • Team collaboration
  • Customer engagement
  • Retail experience
  • Sales proficiency
  • Sales closing

Languages

Spanish
Native or Bilingual

Timeline

Beauty Advisor

Ulta
08.2024 - Current

Warehouse - staging

Amazon
09.2023 - 01.2024

Online Grocery Associate

Walmart
07.2022 - 08.2023

Stylist

Maurices
07.2022 - 01.2023

Maintenance Technician

Walmart
06.2020 - 06.2021

Animal Caretaker

SPCA
01.2019 - 08.2019

High school or equivalent - General studies

Hennessey High School