Kiara GarciaValoy
Orlando,FL
Summary
Motivated Admin assistant/Patient Scheduler with 4 years of experience juggling multiple priorities to keep company running smoothly. Team player and not to mention an effective quick learner.
Overview
2
2
years of professional experience
Work History
Assistant Manager/Front Desk Receptionist
COR Medical Centers
04.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Scheduled Patients
- Took co-payments and scanned documents
Administrative Assistant/Service Receptionist
Toyota of Orlando
03.2023 - 04.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Front Desk Agent
Avanti Palms Resort And Conference Center
Florida
10.2022 - 05.2023
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
Education
Associate of Science in Health Administration -
Keiser University
Fort Lauderdale, FL02.2025
High School Diploma -
Pathways Private School
Orlando, FL05.2023
Skills
- Employee Scheduling
- Succession Planning
- Google Drive
- Financial Management
- Patient Support
- Documentation And Reporting
- Computer Skill
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager/Front Desk Receptionist
COR Medical Centers
04.2024 - Current
Administrative Assistant/Service Receptionist
Toyota of Orlando
03.2023 - 04.2024
Front Desk Agent
Avanti Palms Resort And Conference Center
10.2022 - 05.2023
Associate of Science in Health Administration -
Keiser University
High School Diploma -
Pathways Private School