Nadia Lima
Staten Island
Summary
Licensed Radiographer experienced with team leadership, operational management, and customer service excellence. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality.
Overview
16
16
years of professional experience
Work History
Assistant Manager/Front Desk Receptionist
Bamboo Salon
01.2021 - 10.2024
- Managed daily salon operations, ensuring high-quality service and customer satisfaction.
- Developed staff training programs to enhance technical skills and improve service delivery.
- Oversaw inventory management, optimizing product availability and minimizing waste.
- Implemented scheduling systems to improve staff efficiency and minimize client wait times.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Master Hairstylist
Salon Da Noi
10.2008 - 01.2020
- Provided personalized consultations to determine client hairstyle preferences and needs.
- Executed advanced cutting, coloring, and styling techniques to achieve desired results.
- Maintained high standards of cleanliness and organization within salon environment.
- Educated clients on hair care products and maintenance routines for optimal results.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Developed loyal following of clients by providing high-quality services.
- Observed cosmetologists' work to critique quality of service, provide feedback and make suggestions for improvement.
Education
Associate of Science - Radiography
John Patrick University
South Bend, IN12-2024
Skills
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer service
Clinical Experience
Richmond University Medical Center - Staten Island, NY Fall 2024
New York Presbyterian Hospital - Brooklyn 2023-2024
Timeline
Assistant Manager/Front Desk Receptionist
Bamboo Salon
01.2021 - 10.2024
Master Hairstylist
Salon Da Noi
10.2008 - 01.2020
Associate of Science - Radiography
John Patrick University