Kiara Gialanella
Eastampton Twp,NJ
Summary
Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and case management processes. Adept in maintaining confidential records and client information. Excellent analytical and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Case Manager
American Arbitration Association
11.2019 - Current
- Liaison for clients, attorneys and mediators
- Performed required monthly audits, following arbitration agreement details and documenting observations in computer system for further review.
- Advised parties on dispute resolution processes, policies and procedures, helping disputants make informed choices.
- Established and maintained relationships with key stakeholders.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Facilitated meetings and conferences between various parties, enabling better collaboration and efficient decision-making.
- Responded to inquiries from internal personnel and outside clients immediately, facilitating quick resolution of issues.
- Generated reports detailing findings and recommendations.
Promotional Specialist
Harrison Beverage
04.2017 - 11.2019
- Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Collaborated with media representatives to optimize coverage of special events.
- Identified potential marketing opportunities to increase brand awareness.
- Built professional network to establish and maintain relationships with community contacts, providers and others who may refer potential leads.
Intern
New Jersey Office Of Attorney General
01.2019 - 08.2019
- Assisted in preparation and administration of legal documents for court
- Title 2C NJ criminal code research
- Implicated legal and investigative support
- Analyzed legal case documents and contracts
- Reviewed legal information and proofed documentation for errors.
- Performed legal and general research, drafting memoranda, and correspondence.
- Researched statutes, decisions, legal articles, and codes.
- Reviewed and analyzed pertinent state and federal laws and legal precedents.
Education
Certificate - Integrative Nutrition
Institute For Integrative Nutrition
New York, NY12.2023
Bachelor of Arts - Criminal Justice
Stockton University
Galloway, NJ05.2019
Skills
- Research
- Multitasking and Organization
- Data Entry and Analysis
- Case Planning and Management
- Westlaw and LexisNexis
- Legal Documentation
- Case Logistix
- Excellent Communication
- Problem-Solving
- Planning and Coordination
- Attention to Detail
- Organization and Time Management
Timeline
Case Manager
American Arbitration Association
11.2019 - Current
Intern
New Jersey Office Of Attorney General
01.2019 - 08.2019
Promotional Specialist
Harrison Beverage
04.2017 - 11.2019
Certificate - Integrative Nutrition
Institute For Integrative Nutrition
Bachelor of Arts - Criminal Justice
Stockton University
Similar Profiles
MOLLY J. BROWNMOLLY J. BROWN
Office Manager/Customer Service Representative at American Arbitration AssociationOffice Manager/Customer Service Representative at American Arbitration Association
Victoria Chandler-HillVictoria Chandler-Hill
Director of Operations – Mass Arbitration Division at The American Arbitration AssociationDirector of Operations – Mass Arbitration Division at The American Arbitration Association
Mellissa WoodMellissa Wood
Case Administrator II at American Arbitration Association, AAACase Administrator II at American Arbitration Association, AAA
Carol M. LangowskiCarol M. Langowski
Case Administrator at American Arbitration AssociationCase Administrator at American Arbitration Association
Carlyn MeyerCarlyn Meyer
Sales Manager - North America at MAFI Transport Systeme GmbHSales Manager - North America at MAFI Transport Systeme GmbH