Kiara Hill
Lithia Springs,GA
Summary
Exceptional career in health care management. Driven with 4 years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals.
Overview
4
4
years of professional experience
Work History
Remote Medical Scheduler
Elevance Health
Atlanta, GA
09.2022 - 06.2023
- Coordinated with other departments to facilitate seamless operation and excellent patient care.
- Developed and implemented efficient scheduling systems to maintain organized medical appointment schedules.
- Processed payments and managed financial records to facilitate proper billing and tracking of payment history.
- Maintained accurate patient records for proper tracking of patient history and treatment.
Patient Access Specialist
Wellstar Cobb Hospital
Austell, GA
12.2021 - 09.2022
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Providing excellent customer service by promptly answering patient inquiries.
Insurance Coordinator
AssistRx
Atlanta, GA
07.2019 - 11.2021
- Filed and tracked insurance claims and communicated claims status to patients.
- Obtained prior authorization and precertification for outpatient procedures.
- Referenced monthly aging reports to follow up on unpaid claims and obtain maximum reimbursement.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
Education
University of West Georgia
Carrollton, GA05.2024
Lithia Springs Comprehensive High School
Lithia Springs, GA05.2019
Skills
- Customer satisfaction
- Lead generation
- Social skills
- Organizational skills
- Communication
- Data entry
- Analytical skill
- Multitasking
- Computer proficiency
- Reliable
- Critical Thinking
- Health Insurance
- Microsoft Office
- Microsoft Excel
- Clerical Support
Languages
English
Full Professional
Timeline
Remote Medical Scheduler
Elevance Health
09.2022 - 06.2023
Patient Access Specialist
Wellstar Cobb Hospital
12.2021 - 09.2022
Insurance Coordinator
AssistRx
07.2019 - 11.2021
University of West Georgia
Lithia Springs Comprehensive High School
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