Kiara Hylton
Rahway,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Judicial Clerk III
Superior Court of New Jersey
2022.09 - Current
- Managed sensitive information with discretion, upholding confidentiality requirements and protecting the integrity of the judicial process.
- Improved courtroom efficiency by training new clerks on court procedures, legal research techniques, and drafting methods.
- Ensured compliance with ethical standards within the courtroom by monitoring proceedings and reporting any concerns to the judge.
- Enhanced efficiency of the judicial process by drafting bench memos, orders, and opinions.
Judiciary Clerk II
Superior Court Of New Jersey
2020.03 - 2022.09
- I was previously a JC2 in Middlesex County Family Division
- I work in the Intake Department
- Process Divorce complaints and Answer&counterclaims,Motions,Etc
- I am also at the Reception desk a few times through out the week.
- Offer friendly and efficient service to customers, handled challenging situations with ease.
- Carry out day-to-day duties accurately and efficiently
- Contributed to the development of internal policies or procedural updates within the clerk''s office, enhancing overall effectiveness of judiciary operations.
- Maintained confidentiality of sensitive information by adhering to strict ethical guidelines throughout daily tasks.
- Collaborated with IT staff to troubleshoot technical issues impacting judiciary operations, ensuring minimal disruptions during critical moments in court proceedings.
- Provided exceptional customer service to litigants seeking assistance with legal procedures or documentation requirements at the courthouse.
Customer Service Manager
Burlington Stores
2017.07 - 2020.03
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Created customer support strategy to increase customer retention.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Education
Trade school
Empire Beauty School
Rahway High School
Skills
- 5+ years of Customer Service
- Court filings
- Excellent Communication
- Organization and Time Management
- Problem-Solving
- Microsoft Office
- Multitasking
- Case Management
- Office Administration
- Courtroom Etiquette
Timeline
Judicial Clerk III
Superior Court of New Jersey
2022.09 - Current
Judiciary Clerk II
Superior Court Of New Jersey
2020.03 - 2022.09
Customer Service Manager
Burlington Stores
2017.07 - 2020.03
Trade school
Empire Beauty School
Rahway High School
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