Kiara Johnson
Orlando,US
Summary
Experienced Medical Assistant with 4 years of proven success in implementing patient education programs, streamlining patient check-in processes, and collaborating with physicians to develop chronic disease management programs. Skilled in managing inventory and ordering medical supplies, developing quality control programs for laboratory testing, and implementing telemedicine programs to increase patient access to care. Committed to improving patient outcomes and safety through innovative solutions and a patient-centered approach.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Naranja Family Practice
Miami, Fl
06.2016 - 11.2020
- Provide information, such as directions, visiting hours, or patient status information, to visitors or callers.
- Collect specimens: urine, feces, or sputum.
- Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
- Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient's areas.
- Organized patient charts before each day's clinic sessions began.
- Registered new patients into practice management software program accurately entering demographic information.
Sales Representative
Forever21
Orlando, Fl
05.2014 - 09.2017
- Performed market research to identify potential sales opportunities.
- Managed inventory levels by ordering sufficient stock for each account.
- Analyzed customer feedback to improve products and services.
- Created detailed reports on daily, weekly, and monthly sales activity.
Front Desk
Tandem staffing
Orlando, Fl
01.2010 - 06.2013
- Responsible for answering phone calls and setting appointments.
- Greeted and welcomed guests in a professional manner.
- Monitored access control system at the front desk area by granting permission to authorized personnel only.
- Ensured that all complaints and problems were resolved quickly by communicating with relevant departments.
- Conducted regular audits of front desk operations to ensure accuracy of financial postings and compliance with established policies and procedures.
- Addressed customer service issues in a timely manner while demonstrating excellent customer service skills.
Education
High School Diploma -
Galliano Career Academy
Altamonte Springs, Florida12.2007
ANATOMY -
Certified Medical Assistant
CLINICAL PROCEDURES -
CPR
CPR/AED -
Skills
- English
- Medical Assistant
- Medical Terminology
- Medical Billing
- CPR/AED
Certification
- Certified Medical Assistant
- MEDICAL TERMINOLOGY
- Medical Assistant
- MEDICAL BILLING
- CPR/AED
- CPR
Languages
English
Timeline
Medical Assistant
Naranja Family Practice
06.2016 - 11.2020
Sales Representative
Forever21
05.2014 - 09.2017
Front Desk
Tandem staffing
01.2010 - 06.2013
High School Diploma -
Galliano Career Academy
ANATOMY -
Certified Medical Assistant
CLINICAL PROCEDURES -
CPR
CPR/AED -
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