Kiara Lewis
CHICAGO,IL
Summary
Dynamic professional with extensive experience as an Airport Information Coordinator at the City of Chicago, excelling in project management and team leadership. Proven track record of enhancing operational efficiency and employee engagement through effective communication and innovative workflow solutions. Skilled in crisis management and adept at fostering collaborative environments.
Overview
7
7
years of professional experience
Work History
Airport Information Coordinator/Supervisor
City of Chicago-Department of Aviation
09.2025 - Current
- Monitored project timelines and provided updates to ensure adherence to schedules.
- Assisted in managing special events such as conferences or workshops by coordinating logistics including travel arrangements, accommodations, agendas and itineraries.
- Supervise Ambassador, assign duties for work day and schedule ambassador in assigned work location.
- Supervised daily operations to ensure compliance with safety protocols and regulatory requirements.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Warehouse Supervisor
Target Flow Center
08.2022 - 08.2025
- Supervised daily warehouse operations, ensuring compliance with safety protocols and efficiency standards.
- Coordinated scheduling and workflow for team members to optimize productivity and resource allocation.
- Supervised warehouse operations by managing employees during shifts.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
Environmental Services Supervisor
Rush Medical Center
02.2019 - 05.2022
- Supervised daily operations of environmental services team to ensure compliance with health and safety standards.
- Coordinated schedules and workloads to optimize resource allocation and operational efficiency.
- Conducted regular inspections to maintain cleanliness and sanitation across all hospital areas.
- Collaborated with healthcare staff to address environmental service needs promptly and effectively.
- Managed inventory control systems to ensure adequate supplies while minimizing excess stock levels.
- Host daily huddles for updates/check-in
Education
Master of Science - Human Resources Management
DeVry University
Naperville, IL07-2026
Bachelor of Science - Business Management
DeVry University
Naperville, IL12-2024
High School Diploma -
Farragut Career Academy
Chicago, IL06-2011
Skills
- Multitasking and organization
- Excellent communication
- Organizational skills
- Team collaboration
- Team leadership
- Decision-making
- Customer service management
- Phone and email etiquette
- Microsoft office
- Employee supervision
- Handling complaints
- Coaching and mentoring
- Conflict resolution
- Scheduling and calendar management
Timeline
Airport Information Coordinator/Supervisor
City of Chicago-Department of Aviation
09.2025 - Current
Warehouse Supervisor
Target Flow Center
08.2022 - 08.2025
Environmental Services Supervisor
Rush Medical Center
02.2019 - 05.2022
Master of Science - Human Resources Management
DeVry University
Bachelor of Science - Business Management
DeVry University
High School Diploma -
Farragut Career Academy